Strategy Analyst
Allata
Credential Analyst
UMass Global Career Bootcamps
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Arizona, Idaho, Massachusetts, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $26 per hour
Job Level
Mid-LevelSenior
About the role
- Responsible for the technical and specialized functions as defined by the California Commission on Teacher Credentialing (CTC) and UMass Global University to support and audit the qualifications for admission, preparation and completion of fieldwork, credential recommendations and employment authorizations for teacher and service credential candidates.
- Evaluate, process and update student degree audits as program requirements are met
- Provide clear and detailed guidance to students, faculty, and staff regarding credentialing requirements, timelines, and procedures
- Coordinate with the Advising Office to support students facing complex credentialing challenges or unique circumstances
- Contribute to the development and refinement of credentialing processes, policies, and workflows to improve efficiency and student satisfaction
- Link licensure documents to student files
- Serve as the primary point of contact for UMass Global staff in determining the appropriate credential and/or degree programs for current students
- Collaborate and communicate regularly with staff and faculty regarding student progress in meeting program and credential requirements
- Respond to student questions regarding licensure requirements
- Process, review, and recommend students to the Commission on Teaching Credentialing (CTC) for all student teaching, licensure, credential, authorizations and state certificates. Including, but not limited to, out-of-state verifications and student qualifications for supplementary authorizations.
- Serve as the liaison to County Offices, School Districts, and other entities in the school system in regards to licensure requirements
- Assist the Director of Credential Services and the Assistant Director of Credentials and Clinical Practice with gathering data for state and federal reports
- Attend CTC workshops for credential analysts and conferences.
- Serve as the primary point of contact for UMass Global staff in determining the appropriate credential and/or degree programs for prospective students.
- Collaborate with the Enrollment Coaching Center to address questions regarding appropriate programs for prospective candidates.
- Process student teaching applications and evaluate student teaching eligibility
- Process intern eligibility applications
- Monitor and track student progress towards meeting the clearance requirements for student teaching
- Collaborate and communicate with the Director of Clinical Services and Clinical Coordinators on the application and clearance process for student teachers
- Maintain a database of district agreements and track the approval process
- Work with the Assessment Manager with deploying student teacher, master teacher and university supervisor surveys
- Assist the Director of Clinical Services in developing and implementing web based trainings for Clinical Coordinators, students, mentor teachers and university supervisors.
- Process out-of-state verifications
- Adjust DegreeWorks audits
- Prepare credential recommendations for CTC
- Serve as a liaison to CTC regarding credential recommendations
Requirements
- Bachelor’s degree or equivalent combination of education and work experience
- Prior training as a recommending agent by the CTC is preferred
- Experience with student teaching placement, accreditation and credential processes is preferred
- High level of team experience and customer service
- Ability to use technology to improve efficiency and processing overall work flow
- Knowledge of P-12 system and organization in regards to MOU and Human Resources processing
- Knowledge of CTC and Accreditation policies in regards to licensure and student teaching
- Proven ability to handle sensitive information and maintain confidentiality
- Knowledge of credentials and accreditation policies
- Able to work in a complex process system of auditing, evaluating and analyzing information environment
- Exceptional written and verbal communication skills with the ability to draft professional correspondence and accurately interpret and convey credentialing requirements, timelines, and processes
- Strong attention to detail, with the ability to verify records and ensure compliance with regulatory standards
- Excellent organizational skills, including effective planning and time management to meet deadlines
- Demonstrated ability to foster and maintain cooperative working relationships
- Personal computer and intermediate knowledge of Microsoft Office Suite, including word, excel, and outlook.
Benefits
- Healthcare Medical, dental, and vision plans - including health and flexible spending accounts - that cover you and your family.
- Work-Life Balance We encourage a healthy work-life balance, that’s why we offer flexible schedules and remote work opportunities.
- In addition, we provide generous vacation and sick time and paid holidays which includes a winter break.
- Financial Protection For life's unexpected surprises - we provide life and disability insurance, prepaid legal, identity theft, critical illness, accident, and travel assistance.
- We also have programs to help you manage student debt offered through SAVI. Employees are also eligible for Public Student Loan Forgiveness.
- Tuition Remission We support the educational goals of you and your family by providing tuition discounts at UMass Global and Chapman University.
- Wellbeing 24/7 counseling support, through our Employee Assistance Program, and free premium subscription to Calm for you and your dependents! In addition, our Wellness program provides year-round events that bring together our community and promotes employee well-being.
- Retirement Pre-tax and Roth options with a generous match of 6% and additional employer contribution of 3% - totaling 9%!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
degree auditscredential recommendationsstudent teaching placementaccreditation processeslicensure requirementsout-of-state verificationsdata gatheringweb-based training developmentauditingevaluating
Soft skills
customer serviceteam experienceattention to detailorganizational skillstime managementcommunication skillsconfidentialitycooperative working relationshipsproblem-solvingguidance
Certifications
Bachelor’s degreeCTC recommending agent training
