The Cigna Group

Manager, Provider Contracting - Ancillary/Hospital/Physician Group

The Cigna Group

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $91,200 - $152,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manages complex contracting and negotiations for fee for service, capitation, and other value-based reimbursements with hospitals and other providers (e.g., Hospital systems, Ancillaries, and large physician groups)
  • Builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy
  • Initiates and maintains effective channels of communication with matrix partners including Claims Operations, Medical Management, Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service
  • Contributes to the development of alternative network initiatives
  • Supports and provides direction to develop network analytics required for the network solution
  • Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position
  • Creates and manages initiatives that improve total medical cost and quality
  • Drives change with external provider partners by assessing clinical informatics and offering consultative expertise to assist with total medical cost initiatives
  • Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms
  • Creates healthcare provider agreements that meet internal operational standards and external provider expectations and ensures accurate implementation and administration through matrix partners
  • Assists in resolving elevated and complex provider service complaints and researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues
  • Manages key provider relationships and is accountable for critical interface with providers and business staff
  • Demonstrates knowledge of providers in an assigned geographic area and the competitive landscape
  • Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance
  • May provide guidance or expertise to less experienced specialists
  • Reports to VP, Network Management and supports the Walnut Creek, CA market

Requirements

  • Will support the Walnut Creek, CA market; person will need to live in the local area: Walnut Creek, Oakland, Berkeley, San Ramon, Concord, Pleasant Hill, CA areas are preferred
  • Should possess a bachelor’s degree; preferably in the areas of Finance, Economics, Healthcare or Business related
  • Significant industry experience will be considered in lieu of a bachelor’s degree
  • MBA or MHA preferred
  • 3+ years Managed Care contracting and negotiating experience involving complex delivery systems and organizations required
  • Experience in developing and managing key provider relationships
  • Knowledge of complex reimbursement methodologies, including incentive based models strongly preferred
  • Demonstrated experience in seeking out, building and nurturing strong external relationships with provider partners
  • Intimate understanding and experience with hospital, managed care, and provider business models
  • Team player with proven ability to develop strong working relationships within a fast-paced, matrix organization
  • Ability to influence both sales and provider audiences through strong written and verbal communication skills
  • Experience with formal presentations
  • Customer centric and interpersonal skills
  • Demonstrates an ability to maneuver effectively in a changing environment
  • Superior problem solving, decision-making, negotiating skills, contract language and financial acumen
  • Knowledge and use of Microsoft Office tools
  • If working at home occasionally or permanently, internet connection must be cable broadband or fiber optic with at least 10Mbps download/5Mbps upload
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