Account Manager
The Cigna Group
full-time
Posted on:
Location Type: Hybrid
Location: Honolulu • Hawaii • United States
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Salary
💰 $108,100 - $180,100 per year
About the role
- Accountable for core service delivery for customers
- Responsible for increasing visibility and awareness of service offerings
- Track, report, and evaluate data trends
- Manage and lead customer centric team meetings
- Serve as point of contact for customers
Requirements
- Ensures overall satisfaction and retention of assigned book of businesses
- Manages day-to-day customer relationships
- Resolves customer complaints by investigating problems
- Proactively reviews performance metrics
- Collaborates with other team members
- Presentation of Accredo’s services
Benefits
- medical
- vision
- dental
- well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceteam leadershipproblem solvingcommunicationcollaborationdata analysispresentation skillsrelationship managementperformance evaluationcustomer satisfaction