Contact Center Manager
Progyny, Inc.
Communication Manager
The Church of Jesus Christ of Latter-day Saints
full-time
Posted on:
Origin: • 🇺🇸 United States • Utah
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Increase employee engagement and awareness of organizational goals, values, and promoting productivity
- Communicate an extensive range of messages and solve diverse communications problems
- Influence, modify, or execute policies with department-wide or organization-wide implications
- Partner with business leaders to develop and implement programs and solutions to improve processes, reduce costs and/or cycle time, and improve customer service
- Apply comprehensive knowledge and experience in communication strategy, planning, and execution
- Develop integrated communications plans that support business and content strategies and client project needs
- Work on complex problems where analysis requires in-depth evaluation and oversee development of creative solutions
- Manage relationships and expectations with internal stakeholders for content creation and implementation
- Develop and report on analytics to make recommendations for improvements
- Supervise defining, producing, editing, and distributing content to strengthen organizational identity and messaging
- Event management and planning, including coordinating and curating presentation content and collateral, space and environmental planning, and project management
- Develop and deliver training and coaching as needed
- Work with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel
Requirements
- Bachelor's degree in related field or equivalent professional experience
- 6+ years of experience in communications or a related field
- High-level comprehensive communications planning, brand management, and project management skills and abilities
- Strong track record of successful interpersonal communication, leadership skills and customer-service ethic
- Demonstrated creativity, organizational ability, and strong attention to detail
- Demonstrated professionalism, including the ability to express oneself clearly in interactions with others in verbal and written communications, both one-on-one and with a group
- Ability to work independently, yet collaboratively in a larger multidisciplinary team
- Proven track record of problem-solving, taking initiative to set priorities, and handling multiple projects efficiently and effectively
- Demonstrated ability to set and meet goals, objectives, and obligations while representing the mission, visions, and values of the organization
- Expert in communication development tools and industry-standard technologies
- Flexible and adaptable to change
- Expert-level writing, editing, research, and proofreading skills
- This job operates in a professional office environment
- Physical requirements: sitting for long periods of time and using computer monitors/equipment
- Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.
