The Center for Family Support Inc.

Communications

• Develops and executes multi-channel communication strategies that elevate CFS’ mission.
• Creates compelling written, visual, and video content for various platforms.
• Translates program impact and participant experiences into authentic stories.
• Maintains and strengthens CFS’ brand across all materials.
• Produces and edits video content featuring participants and community partners.
• Manages WordPress site updates and builds targeted email campaigns.
• Plans and analyzes social media content to increase reach and engagement.
• Designs and distributes clear internal messaging and strengthens organizational culture.
• Cultivates relationships with donors and community organizations.

Communications Manager

Payroll

• Prepare, review, and submit payroll-related files (payroll, expense, supplemental files).
• Review payroll detail reports and confirm payroll readiness.
• Approve employee time in Evero and HRIS (i.e., Paycom).
• Perform end-of-pay-period payroll finalization tasks.
• Maintain roster approval workflows.
• Review and resolve timekeeping discrepancies (raised issues, no service duration, indirect punches, billing differences).
• Correct misaligned or unlinked service entries.
• Collaborate with staff and teams to resolve time entry issues.
• Monitor flagged roster entries and request corrections or MVVs.
• Monitor overtime usage and conduct mid-cycle reviews.
• Process and enter overtime including weighted overtime.
• Provide guidance on overtime compliance.
• Perform billing rate batch approvals.
• Resolve billing exceptions including overages and retro hours.
• Generate staff activity and transportation pay reports.
• Ensure alignment between payroll and billing data.
• Serve as liaison between SDS, Payroll, Finance, and QA teams.
• Respond to payroll-related staff inquiries.
• Audit and maintain documentation and audit trails.
• Ensure compliance with OPWDD and CFS policies.
• Support payroll audits and identify risks while recommending improvements.

Communications Manager

Payroll & Timekeeping Specialist