The Body Shop

Manager

• Oversee Azure cloud governance, ensuring alignment with company standards, security policies, and compliance requirements
• Drive cost optimisation and best practices across Azure environments
• Ensure appropriate controls for identity, access, security, monitoring, and compliance
• Maintain oversight of Azure standards, policies, and operating procedures
• Ensure Azure Landing Zones and associated workflows are designed, built, and maintained to a high technical and security standard
• Deliver and maintain a secure Azure operating model
• Lead and coordinate Major Incident response relating to Azure and associated cloud services
• Act as a senior escalation point for complex platform issues
• Drive post-incident reviews, root cause analysis, and service improvements
• Provide a high standard of vendor and service management
• Manage relationships with Microsoft and third-party suppliers
• Ensure services meet agreed SLAs, security expectations, and value-for-money objectives
• Work proactively with Infrastructure and Security Operations teams to ensure strong alignment
• Provide Azure architectural review and validation for new and existing solutions
• Act as a design authority for Azure platform changes
• Manage project and BAU change from design through build and transition to operations
• Provide 3rd-line support as required for Azure RBAC, Microsoft Entra ID (Azure AD), Microsoft 365 administration, Licence management and optimisation, and complex troubleshooting and configuration activities

Cloud Manager