Ecommerce Executive

The Body Shop

Ecommerce Executive at The Body Shop driving online brand development and supporting eCommerce operations. Collaborating with marketing and supply chain to enhance sales performance.

Posted 6/25/2026full-timeLondon • 🇬🇧 United KingdomJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Ensure all new products and promotional launches are executed and merchandised in accordance with the marketing calendar and according to best practice online
Work closely with supply chain stakeholders to manage a strong stock availability online
Collaborate with the customer marketing team to ensure timely sends of emails in line with product and promotional launches
Ensure featured products are in stock and email calendar aligns with commercial opportunities
Regular reporting and analysis of digital performance against top line KPIs from a sales perspective
Identify customer funnel analytics, suggest improvements and identify opportunities for customer acquisition
Work with our web development agency to raise and resolve any bugs
Occasionally support our Customer Care manager monitoring and replying to customer queries during exceptionally busy/peak periods
Research online trends of our bestselling product categories and regularly report on key insights discovered
Support product launches and merchandising of non-direct digital channels (e.g. Amazon, LookFantastic etc), providing support, new product content, imagery and assets
Day-to-day management of website content
Administrative or other marketing support to assist with the efficient running of the department, as and when required
Work closely with the finance team to keep purchase orders and invoices up to date
Support commercial, global and marketing stakeholders and commercially driven insights to support trade

Requirements

What you’ll need

2+ years digital commerce experience where you can demonstrate evidence of achieving business goals
Highly organised with strong project management skills and an ability to work to deadlines
Proven organisational skills, together with the ability to prioritise and adapt within a fast paced, dynamic environment
Hands on experience with Shopify Plus is desired and a clear benefit, but not essential
Other platform experience welcome
Positive attitude and a willingness to support with additional ad hoc duties as they arise
Analytical with good organisational skills
Strong attention to detail
Clear focus and determination
Accountability and ownership of your work

Benefits

Comp & perks

6% non-contributory pension plan
23 days holiday
50% staff discount
Access to product sample sales
Access to Perks at Work, our online shopping channel with exclusive deals & discounts
LOVE money to spend on your wellbeing and personal development

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

digital commerceproject managementcustomer funnel analyticsreporting and analysismerchandisingemail marketingcontent management

Soft Skills

highly organisedstrong attention to detailadaptabilitypositive attitudeaccountabilityownershipdetermination