Salary
💰 $56,600 - $66,800 per year
About the role
- Assist Print Project Managers with projects from beginning to end.
- Enter orders into systems and assist with goals and deliverables that support business goals in collaboration with Print Project Managers.
- Assist with projects under corporate directives and communicate with Print Project Managers and Sales on projects.
- Follow up regarding customers’ expectations related to project expectations to team members and stakeholders in an effective, timely and clear manner.
- Initiate job orders with ticket numbers and collect complete files, art and data/distribution.
- Upload collected production related files into the TBG system and communicate data and other support information by e-mail.
- Track project milestones and deliverables and proactively communicate change in project scope with Project Managers, identifying potential crises.
- Work on distribution lists and check on job statuses as well as update project trackers.
- Assist Fixture Project Managers with quality control and rework follow up.
- Build, develop, and grow business relationships vital to project success.
- Create PO’s and collect all necessary data for billing the project.
- Follow up and receive PM approval on final product prior to the project leaving the building.
- Perform miscellaneous projects and complete various tasks as requested by Project Management.
Requirements
- Two-year degree in Marketing, Business, Communication or related field preferred or equivalent work experience.
- Two years’ minimum related experience in printing or retail industry preferred.
- Takes initiative in tough situations
- A focus on quality
- Strong problem solving skills
- Experience assisting customers via phone and/or email
- Strong written and verbal communication skills
- Works with a sense of urgency
- Able to effectively communicate, both verbally and in writing
- Strong interpersonal skills including demonstrated listening skills and ability to present ideas concisely
- Willingness to admit mistakes, loyal, trustworthy, reliable, enthusiastic, adaptable
- Healthcare, dental, life insurance, disability
- Paid parental leave
- Retirement Savings programs: Employee Stock Ownership Plan-100% Employee-Owned
- 401k with a company match
- Career Development Opportunities
- Flexible Work Hours
- Tuition Reimbursement
- Employee Referral Program
- Safe & Clean Manufacturing Environment
- Generous paid time off benefit that increases with tenure
- Hybrid work environment between office and remote working locations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementorder entryquality controldata collectionfile uploadingproject trackingbillingcustomer service
Soft skills
initiativeproblem solvingcommunicationinterpersonal skillslistening skillsadaptabilitytrustworthinessreliabilityenthusiasm
Certifications
two-year degree in Marketingtwo-year degree in Businesstwo-year degree in Communication