The Bernard Group, Inc.

Account Manager

• serve as a key partner for clients and internal teams, overseeing the planning, coordination, and execution of complex prototyping and fixture projects
• collaborate closely with Sales, Project Management, Design/Prototyping, and Production to ensure projects are delivered efficiently and on time
• build strong, trusted relationships with key clients, acting as their primary point of contact
• proactively manage timelines, dependencies, and vendor resources
• identify project interdependencies, support critical path planning, and help align work across teams
• work alongside sales teams to identify growth opportunities and promote product innovations
• contribute to new business development
• perform other duties as requested by management.

Strategic Account Manager

Project Manager

• assist Project Managers with projects from beginning to end.
• enter orders into systems, assists with goals and deliverables that support business goals in collaboration with the Project Managers.
• assist with projects under corporate directives.
• communicate with Project Managers and Sales on projects.
• follow up regarding customers’ expectations related to project expectations to team members and stakeholders in an effective, timely and clear manner.
• initiate job orders with ticket numbers and a collection of complete files, art and data/distribution.
• upload collected production related files into the TBG system.
• communicate data and other support information by email.
• Tracks project milestones and deliverables.
• proactively communicate change in project scope with Project Managers, identifies potential crises.
• assist with all levels of Project Management with projects.
• Works on distribution lists and checks on job statuses as well as updates project trackers.
• assist Project Managers with quality control and rework follow up.
• build, develop, and grow any business relationships vital to the success of the project.
• create PO’s as well as collecting all necessary data for billing the project.
• perform other duties as requested by management.

Strategic Account Manager

Project Coordinator