Customer Success Manager
Glia
Customer Service Advisor
The Ardonagh Group
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £24,570 - £28,570 per year
Job Level
Mid-LevelSenior
About the role
- Provide great customer service to existing clients over the phone and via email
- Efficiently manage high call volumes in a dynamic contact centre environment
- Meet and exceed performance KPI’s and targets
- Work Monday to Friday between 9am to 6pm with 1 in 3 Saturdays 9am to 1pm (Full time 37.5 hours per week)
- 4-week induction followed by an 8-week training academy
- Ongoing development opportunities and career progression within the Insurance industry
Requirements
- No experience necessary as we will provide you with full training
- Attention to detail
- Ability to learn quickly
- Positive attitude
- Enjoy working in a team
- Ability to manage high call volumes and meet/exceed KPIs and targets
- Willingness to undergo employment checks including verifying recent employment, address, credit history and a standard criminal record check
