General Manager
Tharaldson Hospitality Management
full-time
Posted on:
Location Type: Office
Location: Nashville • Tennessee • United States
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Salary
💰 $110,000 - $115,000 per year
About the role
- Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates
- Delegates authority and assigns responsibility to all employees; supervises work activities of all employees
- Ensures staff received proper training for each position, including safety training and standard operating procedures
- Allocates funds, authorizes expenditures and assists Area Director in budget planning
- Monitors cost controls on a regular basis
- Performs duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions
- Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance
- Answers patrons’ complaints and resolves problems to maintain Guest Satisfaction
- Handles and resolves employee issues
- Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines
- Adheres to all franchise and company procedures and regulations as well as standard operating procedures
- Ensures bank deposits are made daily, including weekends and holidays
- Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner
- Audits daily reports and processes monthly paperwork
- Orders supplies and equipment as needed and in accordance to company procedures
- Available 24/7 with reliable transportation
- All other duties as assigned
Requirements
- Preferably 2+ years of similar Hotel GM Experience in Select Service or Extended Stay properties
- Brand Experience preferred
- Knowledgeable in Inventories, Scheduling, and Ordering
- Valid Driver’s License
- Open Availability
- Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Benefits
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Daily Pay Option
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
- Paid Vacation
- Bonus Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
personnel administrationperformance managementbudget planningcost controlsales and marketingwage scale surveysschedulingorderingsafety trainingstandard operating procedures
Soft Skills
delegationsupervisionproblem resolutionguest satisfactionemployee issue resolutioncommunicationtrainingorganizational skillsreliabilityavailability
Certifications
valid driver’s license