Project Manager

• Serve as the primary client contact, building relationships, advocating for needs, and communicating blockers and required actions.
• Establish and manage project timelines, deliverables, and resources to ensure on-time, on-budget completion.
• Maintain comprehensive project documentation, including tickets, status reports, meeting notes, and action items.
• Monitor project progress, identify and escalate risks or issues, and collaborate with internal teams and leadership to resolve them.
• Lead meetings with clients and internal teams, set agendas, facilitate discussions, and track action items to drive decisions.
• Review and address client feedback, providing clear guidance to teams for implementation.
• Develop, document, and enforce processes for new and ongoing projects, improving efficiency, quality, and team adoption.
• Create project estimates, SOWs, and change requests, ensuring scope, assumptions, and terms are well-defined in partnership with leadership.
• Manage project financials, including resourcing, hours, POs, billing milestones, and invoice review/approval.
• Mentor and train project and content managers to maintain consistent practices and delivery quality.

TGD

Project Manager – Contractor