Write code and build production software and workflows on top of the Tessera Mosaic platform
Conduct deep process discovery with customers, breaking down complex, ambiguous, cross-system problems into well-defined solutions
Build lightweight prototypes or workflows that showcase Tessera’s AI agents in real enterprise scenarios
Partner with GTM to clearly frame technical boundaries in sales engagements, producing technical collateral including Statements of Work
Collaborate with Infra and Engineering to architect implementations that scale and work consistently across high-volume, business-critical processes
Iterate closely with customers and cross-functional partners to drive adoption from pilot to full production
Ensure that field signal from the customer is transmitted to the Product and Engineering teams, helping shape our product strategy
Build long-term customer relationships and proactively identify new automation opportunities throughout engagements
Lead training and workshop sessions at customer sites to train and upskill Tessera Mosaic users on the platform

Requirements

2+ years of experience in a technical, customer-facing capacity such as Forward-Deployed Engineer, Solutions Engineer, Technical Program Manager, Software Engineering with sales or consulting experience, or former technical founder
Strong hands-on experience with Python and JavaScript/TypeScript
Experiencing building production-grade AI systems
Strong communication skills with both technical and non-technical stakeholders
Ability to operate effectively under ambiguity and fast-moving deployments
An ownership mentality and willingness to do whatever it takes to get deployments over the line
Willingness to travel to customer sites, primarily within the U.S.

Benefits

Travel required for customer engagements
25-40% travel requirement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonJavaScriptTypeScriptAI systemsproduction softwareworkflow automationprototypingtechnical collateralprocess discoverysystem architecture

Soft Skills

communicationproblem-solvingcustomer relationship managementcollaborationadaptabilityownership mentalitytrainingworkshop facilitationcross-functional teamworkstakeholder engagement