Terra

Operations

• Own the successful delivery of projects across your book of accounts, from kickoff through completion
• Build strong, trust-based relationships with clients and act as a strategic partner in helping them achieve their goals
• Proactively surface opportunities, risks, or gaps to clients before they become problems, acting as a calm, solutions-oriented voice in complex moments
• Lead cross-functional teams spanning strategy, content, design, paid media, and web development — ensuring clarity, alignment, and accountability at every step
• Be an advocate for both the client and the team, balancing empathy with accountability to drive healthy, long-term relationships
• Create and maintain structured project plans, timelines, and trackers that help everyone stay focused and informed
• Lead recurring client meetings with clarity and confidence, keeping communication proactive and expectations realistic
• Ensure on-time delivery of all work — and when timelines shift, reset expectations thoughtfully with both clients and internal teams
• Gather client inputs, approvals, and feedback efficiently, minimizing blockers and keeping momentum up
• Communicate actively and transparently with internal teams and clients in real time (primarily via Slack and Zoom)
• Review deliverables for accuracy, alignment with objectives, and overall quality before they reach the client
• Track project goals and ensure measurable progress toward client outcomes and overall success

Client Operations Lead

Full-stack Engineer

• Collaborate closely with domain experts to translate requirements into software that is correct, usable, and extensible.
• Own and improve internal modeling stacks, including:
• Refactoring and modularization for clarity and reuse
• Testing strategies that match scientific software realities (golden tests, invariants, property-based testing where useful)
• Performance profiling and optimization where it matters
• Documentation and developer experience improvements
• Design and implement APIs and interfaces that turn working examples into maintainable components.
• Build configuration management patterns that make runs reproducible and debuggable.
• Implement and maintain orchestration pipelines for simulation ensembles and data validation.
• Establish versioning and release practices for internal tooling, including metadata management.
• Work primarily in Python and Julia.
• Integrate with ML-adjacent components and artifacts (inputs, outputs, model wrappers), without being responsible for inventing new ML methods.

Full Stack Engineer, Scientific Modeling Tools

• Own the web app end to end: architecture, implementation, quality, performance, and ongoing operations.
• Lead incremental feature delivery for a greenfield product, including shaping milestones and sequencing work into shippable slices.
• Build core UI flows for interacting with exploration outputs, including data-heavy views and 3D visualization of geological datasets.
• Design clean interfaces to backend services: APIs, auth, permissions, data contracts, error handling, and versioning.
• Design resilient, fault-tolerant systems across frontend and backend, with clear operational ownership.
• Establish software development standards for the web app: code quality, testing strategy, reviews, release discipline, and documentation.
• Design and evolve data storage patterns (relational or NoSQL), including schema design, migrations, and integrity constraints where appropriate.
• Implement unit, integration, and end-to-end tests for critical paths.
• Configure monitoring and alerting to catch downtime and performance degradation early.
• Meet with stakeholders and end users to inform requirements, validate usability, and drive adoption.
• Coordinate with design support when needed. You are not expected to be a designer, but you should have strong product taste and push for a high bar.

Staff Full Stack Engineer, Web App

Content Writer

• Write and edit content across formats such as articles, webpages, emails, and social posts
• Conduct research to understand audiences, industries, and subject matter
• Translate briefs and feedback into polished, engaging content
• Revise work based on internal and client feedback, with attention to detail and clarity
• Collaborate asynchronously with a remote team of strategists, editors, and designers

Freelance Writer

Product Designer

• Lead the UX/UI design process for web-based products from ideation to launch, including discovery, research, wireframing, UI design, prototyping, QA, and post-launch iteration.
• Own and facilitate discovery and ideation phases, translating business and user needs into clear design solutions.
• Create and review wireframes, high-fidelity UI designs, and interactive prototypes.
• Ensure smooth design-to-development handoff, working closely with engineers and participating in QA to maintain design quality.
• Collaborate cross-functionally with product managers, developers, and other stakeholders to understand project goals, user requirements, and design specifications.
• Lead, mentor, and provide feedback to other designers, helping them grow and maintaining a high design standard.
• Contribute to and evolve design systems, patterns, and best practices.
• Communicate design decisions clearly to both technical and non-technical audiences.
• Optimize applications for maximum speed and scalability while ensuring cross-browser and cross-device compatibility and accessibility standards (WCAG AA)
• Proactively report to our internal Project Manager and manage your schedule to ensure all deadlines are met.

Senior UX/UI Design Lead

Content Manager

• Lead client conversations to define goals, guide decision making, and present strategic recommendations with confidence.
• Own content strategy from concept through execution, ensuring alignment with business objectives, audience needs, brand voice, and regulatory considerations.
• Research audiences, industries, and competitive landscapes to inform both strategy and day to day writing.
• Write, edit, and refine content across formats, with a high bar for clarity, accuracy, and craft. Writing is a core part of this role.
• Take independent ownership of workstreams, delivering thoughtful, polished work that consistently meets or exceeds expectations.
• Partner closely with clients to gather input, align on messaging, and incorporate feedback across iterative review cycles.
• Create and evolve toolkits, templates, and guidelines that support consistent, scalable content delivery.
• Build trusted client relationships through proactive communication, sound judgment, and reliable follow through.
• Collaborate with SEO, paid media, design, and development partners to deliver cohesive, multichannel content campaigns.
• Spot opportunities to improve content quality, strengthen strategic alignment, and elevate how we work with clients.