Director of People Operations
TENEX.AI
full-time
Posted on:
Location Type: Hybrid
Location: Kansas City • Kansas • Montana • United States
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Job Level
Tech Stack
About the role
- Own and optimize the People Operations architecture to support 3x growth without operational breakdown.
- Maintain and continuously optimize existing HRIS and People systems; ensure integrations across payroll, benefits, equity, ATS and finance remain accurate, automated, and scalable while leveraging new platform capabilities as they evolve.
- Strengthen and scale onboarding and offboarding workflows, ensuring alignment with security protocols and close coordination with IT and Security.
- Establish data governance standards, reporting dashboards, and vendor oversight to support headcount planning, retention tracking, and executive visibility.
- Partner closely with the Talent team to ensure hiring strategy aligns with organizational design and growth plans.
- Collaborate with Department Heads, Talent, and Finance on workforce planning, hiring roadmaps, and compensation forecasting.
- Ensure structured hiring processes reflect role clarity and leveling frameworks.
- Lead salary benchmarking and compensation philosophy development.
- Provide People analytics and organizational insight, including capacity planning, headcount modeling, and retention data, to guide hiring decisions.
- Ensure People Operations meets regulatory requirements and aligns with cybersecurity industry standards.
- Own Payroll process and ensure accuracy, multi-state employment compliance, and policy governance.
- Oversee annual compensation cycles and benefits strategy as the company scales.
- Maintain adherence to SOC 2, ISO 27001, and other security-related People controls in partnership with Security.
- Lead employee relations, investigations, and audit readiness across payroll, benefits, and HR systems.
- Preserve what makes Tenex strong while building the structure required for scale.
- Codify and operationalize company values as headcount grows.
- Design engagement and retention programs that maintain accountability and cohesion.
- Implement career pathing, leveling frameworks, structured performance reviews, and succession planning.
- Develop first-line managers through coaching, training, and performance management frameworks.
Requirements
- Bachelor’s degree in Human Resources, Business, Organizational Development, or related field preferred.
- 7+ years in People Operations or HR, including experience scaling a company from under 100 employees to 200+ employees in a high-growth environment.
- Proven track record building infrastructure during rapid growth, not simply maintaining mature systems.
- Direct experience managing or overseeing multi-state payroll operations, ensuring accuracy, compliance, and clean system integrations.
- Experience in Technology, Cybersecurity, or SaaS environments with competitive technical hiring dynamics.
- Demonstrated ability to use workforce analytics, retention data, compensation benchmarks, and performance metrics to drive decisions.
- Strong partnership experience with Finance on headcount planning and compensation modeling.
- Hands-on experience optimizing and integrating modern HRIS and People systems, ensuring data integrity across payroll, benefits, and equity platforms.
- Advanced HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR) is a plus.
Benefits
- Competitive salary and benefits package
- A culture of growth and development, with opportunities to expand your knowledge in AI, cybersecurity, and emerging technologies.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRISpayroll operationsdata governancepeople analyticscapacity planningheadcount modelingcompensation forecastingemployee relationsperformance managementsuccession planning
Soft Skills
collaborationleadershipcoachingtrainingcommunicationorganizational insightstrategic planningproblem-solvingadaptabilityaccountability
Certifications
SHRM-CPSHRM-SCPPHRSPHR