Own joiner/mover/leaver workflows, RBAC, approvals/SLAs, and audit trails across all key systems; maintain Google Workspace architecture (org units/policies) as we expand internationally.
Procure, configure, track, refresh, retrieve, and securely dispose of hardware; run global logistics and ensure MDM/security baselines are enforced.
Build and maintain HRIS→IT integrations and request workflows (access, hardware, resets), plus lightweight documentation/KB to reduce interruptions.
Operate corporate IT controls using Vanta and JumpCloud (device compliance, access logging, evidence), support vendor/security reviews, and keep policies/documentation audit-ready.
Track core IT metrics (onboarding time, SLA performance, device compliance, inventory/spend) and continuously improve reliability and speed.

Requirements

Extensive experience in IT operations / IT management in a startup or scaling environment.
Strong hands-on experience with IAM and directory tooling (JumpCloud/Okta equivalents) and access lifecycle best practices.
Experience with MDM / endpoint management, device security baselines, and remote support.
Automation/process mindset: can design workflows, document clearly, and reduce manual work through integrations.
Comfortable supporting a distributed/global workforce (logistics, vendors, time zones, jurisdiction constraints).
Strong cross-functional communication with Ops, People, Security, and Engineering.
Direct experience with Google Workspace, Rippling, JumpCloud, Vanta, as well as hardware vendors Apple, lenovo, Tequipy.
Workflow automation tooling (e.g. n8n) and basic scripting (Python/PowerShell/Bash).
Exposure to SOC 2 / ISO 27001 / GDPR controls and evidence collection.

Benefits

Competitive salary - our current band for this role is £82,800 or equivalent in local currency.
We review salaries twice a year using real-time market data, with transparent, consistent pay for the same role and level.
Stock Options - everyone on the team has ownership in our mission.
25 days holiday + public holidays - Swap public holidays for ones that matter most to you. Plus, get an extra day off for your birthday 🎉.
Remote & flexible working - We’re fully remote, distributed across Europe with clear core hours, and no internal meetings on Friday afternoons.
Home working & wellbeing budgets:
Up to £1,200 / €1,200 annually to upgrade your remote setup (co-working passes, equipment, etc.).
Up to £150 / €150 monthly on anything that supports your wellbeing - from therapy to gym memberships to meditation apps.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT operationsIT managementIAMdirectory toolingMDMendpoint managementworkflow automationscriptingGoogle Workspacehardware procurement

Soft Skills

automation mindsetcross-functional communicationprocess designdocumentationsupporting distributed workforce

Certifications

SOC 2ISO 27001GDPR