TELUS

Manager, WLS Billing Experience – Strategy

TELUS

full-time

Posted on:

Location Type: Office

Location: Toronto • Canada

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Salary

💰 CA$109,000 - CA$202,000 per year

About the role

  • Own the "Ideation" phase of the CMO Stage Gating process and build robust business cases
  • Drive the roadmap to ensure alignment between sales quotes and initial invoice
  • Manage projects through the full lifecycle, from concept to launch and analysis
  • Use data to prioritize workstreams and analyze billing impact
  • Act as the "connective tissue" between Marketing, Product, and IT
  • Execute Horizon 1 "Quick Wins" while building justification for mid and long-term fixes
  • Lead, coach, and develop a team of strategy and marketing managers

Requirements

  • 5+ years in Strategy, Management Consulting, Financial Analysis, or Project Management
  • Experience in Telecommunications (Wireless/Wireline) is highly preferred
  • A proven ability to build "bankable" business cases
  • Comfortable navigating large datasets to extract financial insights
  • Foundational understanding of billing architectures, provisioning logic, and the regulatory landscape (CCTS and CSA requirements)
  • A track record of moving an organization from reactive "fire-fighting" mode to proactive, strategy-first approach
  • Exceptional storytelling skills to explain technical issues to non-technical audiences
  • Deep knowledge of project management methodologies
Benefits
  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial analysisproject managementdata analysisbusiness case developmentbilling architectureprovisioning logicstrategy developmentstorytelling
Soft Skills
leadershipcoachingcommunicationcollaborationproblem-solving