TELUS

Senior Commercial Strategy Manager – Pricing & Offers

TELUS

full-time

Posted on:

Location Type: Hybrid

Location: Vancouver • Canada

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Salary

💰 CA$86,000 - CA$160,000 per year

Job Level

Senior

About the role

  • Pricing and Offer Strategy: You'll spend your time balancing strategic planning with hands-on analysis - developing pricing frameworks, testing new offers, and translating data into business recommendations
  • Own the end-to-end pricing strategy and offer toolkit - from promotional campaigns to discount frameworks - balancing competitiveness with sustainable performance
  • Lead limited-time offer and competitive response strategies, grounded in financial analysis of loading volume, rate, and revenue outcomes
  • Develop and present offer recommendations and trade-offs, quantifying impacts against targets to senior leadership for decision making
  • Establish a quarterly offer and pricing strategy roadmap aligned to the business KPIs
  • Maintain product policies, fee structures, and discount frameworks that support long-term customer value growth
  • Partner with TELUS Mobility, Entertainment, and Security and Automation teams to create integrated bundling strategies that maximize cross-product adoption and customer lifetime value
  • Offer Execution and Performance Management: Beyond strategy, you'll own the day-to-day execution and performance of our offers, using data to continuously improve results
  • Translate approved strategies into execution by partnering with product, systems, and offer configuration teams to define requirements, prioritize delivery, and ensure offers are built, tested, and launched on time
  • Manage the new customer acquisition offer suite, continuously optimizing based on performance insights and customer behaviour
  • Identify customer and sales channel pain points, implementing solutions to improve loading and revenue outcomes
  • Monitor and analyze offer performance metrics, delivering data-driven insights and recommendations to senior leadership

Requirements

  • 5+ years of experience in pricing, marketing, strategy, finance, and/or program management, ideally within the telecommunications or technology sectors
  • Experience building financial models and business cases is considered a strong asset
  • Strong analytical capability, translating data into actionable commercial strategies and recommendations
  • Familiarity with key performance drivers such as loading volume, ARPU, margin, revenue
  • Proven track record leading complex commercial initiatives from design through execution
  • Strong relationship management skills across pricing, finance, marketing, sales, systems, and product teams
  • Ability to navigate ambiguity and competing priorities while delivering results
  • Excellent project management skills, with experience coordinating multi-stream initiatives
  • Compelling storyteller, able to influence senior leaders through clear, fact-based recommendations
Benefits
  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
pricing strategyfinancial analysisdata analysisfinancial modelingbusiness case developmentoffer executionperformance managementcommercial strategyproject managementcustomer acquisition
Soft Skills
analytical capabilityrelationship managementnavigating ambiguityprioritizationstorytellinginfluencingcommunicationcollaborationproblem-solvingdecision making