Senior Strategy Manager
TELUS
full-time
Posted on:
Location Type: Hybrid
Location: Vancouver • Canada
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Salary
💰 CA$86,000 - CA$136,000 per year
Job Level
About the role
- Join our team and what we’ll accomplish together
- You’re looking for a Senior Strategy Manager to lead the evolution of the TELUS Mobile & Home (M&H) customer journey
- You will own the end-to-end journey mapping for our most valuable customers
- Simplifying workflows, you’ll empower sales reps to deliver bundled solutions efficiently and effectively
- Collaborating with Product Owners, UX designers, and Value Proposition teams
Requirements
- 5+ years in Product Ownership, UX Strategy, Process Engineering, or Strategic Program Management
- Proven track record in journey mapping and using design-thinking principles to solve complex business problems
- Experience in Telecommunications or Tech is a significant asset, particularly in roles that interface between business strategy and technical execution
- Success leading cross-functional squads to deliver system enhancements or digital transformations
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
journey mappingdesign-thinkingprocess engineeringstrategic program managementproduct ownership
Soft Skills
collaborationleadershipproblem-solvingcommunication