Design, configure, and develop solutions on the ServiceNow platform
Build and maintain: Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer workflows
Customize forms, lists, and UI actions following platform best practices
Develop and support integrations using REST and SOAP APIs
Participate in platform upgrades, patching, and testing activities
Troubleshoot and resolve application and platform issues
Optimize scripts and configurations for performance and scalability
Support deployments using update sets and application repositories
Work closely with business analysts, architects, and stakeholders to refine requirements
Participate in Agile/Scrum ceremonies (sprint planning, backlog grooming, demos)
Support user acceptance testing (UAT) and production releases
Document technical designs, configurations, and support procedures

Requirements

3–5 + years of hands-on ServiceNow development experience
Proficient in JavaScript (server-side and client-side)
Understanding of ServiceNow architecture and data model
Experience with Flow Designer and legacy workflow
Building and consuming REST/SOAP integrations
Knowledge of ServiceNow security model (roles, ACLs)
ServiceNow Certified Application Developer (CAD)
Mainline CIS Certifications (Certified Implementation Specialists) - (any 2 of ITSM, Data Foundations, ITOM, GRC/IRM, SecOps, VR)

Benefits

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNow developmentJavaScriptREST APIsSOAP APIsFlow DesignerBusiness RulesScript IncludesClient ScriptsUI Policiesperformance optimization

Soft Skills

collaborationproblem-solvingcommunicationdocumentationagile methodologystakeholder engagementuser acceptance testingrequirements refinement

Certifications

ServiceNow Certified Application Developer (CAD)Certified Implementation Specialist - ITSMCertified Implementation Specialist - Data FoundationsCertified Implementation Specialist - ITOMCertified Implementation Specialist - GRC/IRMCertified Implementation Specialist - SecOpsCertified Implementation Specialist - VR