Telligen

Part-Time Client Service Specialist

Telligen

part-time

Posted on:

Location Type: Hybrid

Location: West Des Moines • Iowa • United States

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About the role

  • This position is responsible for receiving and responding to inbound customer inquiries
  • Performing outreach to providers and members
  • Providing program support for contract members
  • Providing technical and administrative support for various contracts, including support of internal applications and tools

Requirements

  • Previous customer service or healthcare experience
  • Demonstrated experience working with deadlines and confidential information
  • Excellent verbal and written communication skills and advanced PC skills
  • Proficiency in all Microsoft Office products, especially Outlook and calendar management
  • Ability to triage issues and handle multiple tasks
  • Healthcare or insurance experience preferred
  • Medical Terminology or experience with coding (ICD/CPT) preferred
  • Bilingual skills a plus
Benefits
  • Part-Time +20 (Benefit Eligible)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft OfficeOutlookcalendar managementMedical TerminologyICD codingCPT coding
Soft Skills
customer servicecommunicationtime managementtriagemultitasking