Telligen

Artificial Intelligence

• The Assessor Reviewer I is responsible for face-to-face assessments of vulnerable populations for various clients.
• Persons being assessed reside in the community or in facilities.
• Assessor Reviewers may complete review decisions regarding services needed to be successful in the community.
• Performs face-to-face and/or virtual assessments of persons with disabilities.
• Collaborates with healthcare providers and ancillary service providers to create or validate treatment plans as required by some contracts.
• Documents assessment results and negotiates service plans as needed.
• Provides ongoing education and may communicate with all health care providers to ensure appropriateness of care.
• If hired, a two day in-person training in West Des Moines is required for this role.

Assessor Reviewer I

Client Services Representative

• This position is responsible for receiving and responding to inbound customer inquiries, performing outreach to providers and members, providing program support for contract members, and providing technical and administrative support for various contracts, including support of internal applications and tools.
• This is a temporary 3 month position.

Assessor Reviewer I

Client Service Specialist