Telligen

Business Development Rep

• Develops and executes sales strategies to achieve growth targets
• Generates leads and maintains sales pipeline in SalesForce
• Prepares and leads client presentations
• Leads proposal development process and contract negotiations
• Establishes pricing strategies aligned with market conditions
• Identifies and develops opportunities for account expansion
• Recommends new product/service offerings based on market needs
• Develops and maintains favorable relationships with large, key accounts through regular face-to-face and virtual contact
• Serves as main conduit between Telligen and clients for contract deliverables, expansions, and renewals
• Monitors industry trends and provides market intelligence to leadership
• Coordinates with operations to ensure consistent service delivery
• Represents the Company at meetings with clients, partners, stakeholders, community and business leaders

Director, Strategic Accounts – Business Development

Account Manager

• You will develop and maintain strong relationships with key clients. Serve as the main conduit and expert between Telligen and client for contract deliverables, expansion or renewals, monitoring financials and profitability of accounts, client meetings or trainings, and involvement with client operations, and understands client’s operations, systems, environment, and business objectives.
• You will coordinate with operations to ensure services consistently meeting of clients’ needs. You will monitor and participate in solution development, and track progress with operational problem trends, informing and escalating issues to operational management as appropriate. You will coordinate and communicate client information to operations and provide and/or coordinate client education and training when needed, including leading or coordinating implementation teams for new business.
• You will manage client interactions and reporting holding scheduled and ad-hoc client meetings to ensure client needs are met and participate in management of satisfaction survey or client feedback process. You will deliver contracted client reports as required
• You will assist sales in prospect/partner/finalist presentations, as well as assisting with preparing proposals for new or current business and materials for upsells to current clients, in coordination with the Directors and others.
• You will monitor industry trends and provide early alert to management on pricing, services and benefit design trends. You will research and make recommendations for improvements and/or efficiencies to clients and management. As well as lead new program development when needed and perform miscellaneous duties as assigned.

Director, Strategic Accounts – Business Development

Strategic Account Manager