Quality Program Manager – Administration
Providence
Program Manager
Telligen
full-time
Posted on:
Location Type: Hybrid
Location: Washington, D.C. • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $98,608 - $123,261 per year
Job Level
Mid-LevelSenior
About the role
- You will ensure programs meet and exceed expectations by overseeing program activities, timeliness, and internal quality control standards. You will serve as a liaison between the customer and the company. You will coordinate between internal Telligen program and analytic and technical teams.
- You will oversee the development and implementation of a large portfolio of quality measures. You will ensure adherence to state and national standards. You will provide analytic insights and reporting as needed. You will be responsible for ensuring high-quality, accurate measure results are shared to client.
- You will manage technical support channels to support internal and external customers. You will provide guidance on measure interpretation and technical issues.
- You will perform miscellaneous duties as assigned.
Requirements
- Four-year degree in Health Information Systems, health care, Public Health, Health Administration, or a related field, and/or equivalent training and/or experience
- Demonstrated experience communicating with customers and other stakeholders
- Demonstrated experience with healthcare data (claims and electronic health record), measurement and reporting
- 3+ years managing/leading projects
- Positions working specific contracts may require U.S. Citizenship
- Because of the nature and immediacy of the work, the ability to maintain regular and predictable attendance is essential
- Remote role
- Expertise in the subject matter of the program
- Excellent verbal and written communication skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
healthcare dataclaimselectronic health recordmeasurementreportingprogram developmentquality measuresdata analysistechnical supportproject management
Soft skills
communicationcustomer liaisonstakeholder engagementguidanceattention to detailorganizational skillsteam coordinationproblem-solvingverbal communicationwritten communication
