Senior Network Operations Engineer - DGX Cloud
NVIDIA
AWSAzureCloudDNSGoogle Cloud PlatformGrafanaLinuxPrometheusPythonTCP/IPUnix
Job Level
Senior
Tech Stack
CloudDNSFirewallsITSMKubernetesLinuxSwitchingTCP/IP
About the role
- Reporting to the Director, IT Operations and Infrastructure; provide technical and team leadership for daily network operations for Corporate IT and Lightspeed Data Centers including Cloud networking.
- Manage the IT Network team consisting of Cloud network engineers, and Enterprise network analysts and engineers; oversee priorities, project deliverables, staffing and related network budgets.
- Serve as the senior expert in network technologies; derive roadmaps and collaborate on a technical level with vendors.
- Work closely with the IT PMO for project reporting and deliverables and engage with IT Service Management on requests, incidents, change requests and incident root cause analysis (RCA).
- Develop operational metrics and presentations on results and trends and explain them to technical and non-technical audiences.
- Lead and mentor a team of Network Analysts and Engineers; oversee staffing, workforce planning, performance evaluations, coaching and development plans.
- Manage on-call rotations and support schedules to ensure 24/7 operational coverage and responsiveness.
- Collaborate with IT PMO and project managers to align network engineering deliverables with project milestones, allocate resources and manage work assignments.
- Support Lightspeed Operations planning by coordinating staff availability and workload distribution.
- Take ownership of critical network incidents, outages, and escalations; ensure timely resolution and root cause analysis.
- Drive continuous improvement in incident response and recovery processes in partnership with IT Service Management.
- Design and implement proactive network monitoring systems, performance metrics, and automation strategies to enhance reliability and efficiency.
- Identify and execute cost-saving opportunities and process improvements within network operations.
- Own and maintain the enterprise network architecture and all related documentation; develop and manage a long-term network technology roadmap, including connectivity strategies and cost forecasting.
- Manage relationships with network vendors and service providers; oversee device support contracts, renewals, lifecycle management, quotes, requisitions and purchases related to network infrastructure.
- Lead network budget planning, forecasting and cost tracking for projects and operations; monitor expenditures and ensure financial accountability.
- Ensure all network changes and implementations comply with Telesat’s Change Management procedures and governance controls; collaborate with internal teams to optimize service delivery processes and turnaround times.
Requirements
- Bachelor’s degree in computer science or related field.
- Proven significant experience in managing and leading network teams.
- Experience in troubleshooting and resolution of network issues as a member of an Operations team.
- Strong verbal and written communication skills to collaborate with team members and stakeholders.
- Extensive experience in Firewalls (e.g. Cisco, Palo Alto, Fortinet)
- Extensive Experience in Data Center Switching (e.g. Cisco, Aruba, Arista)
- Experience in VPN Gateways
- Experience in DDI Solutions and Appliances
- Experience in DDOS Protection Solutions
- Experience in Enterprise WiFi solutions (e.g. Cisco, Aruba)
- Experience in Cloud Gateways and Load Balancers
- Previous Enterprise and Data Centre networking experience with in-depth technical knowledge of TCP/IP including IPv6, subnetting and NAT, Routing Protocols (e.g. OSPF, BGP), DDI (DNS, DHCP and IPAM), Other network protocols (e.g. SNMP, ICMP, NTP), and Cloud Networking (e.g. vnets, NSGs, WAF)
- Experience with service level agreements and vendor contracts for telecom services.
- Experience with network monitoring and alerting tools.
- Experience with financial analysis and budgeting for network investment and ongoing operating costs.
- Ability to manage multiple demands with time related constraints in a fast-paced environment.
- Knowledge of Agile and DevOps methodologies.
- Knowledge of Linux-based systems and containerization (Kubernetes) concepts.
- Ability to attain Canadian CGP and Secret Clearance.
