Telegraphenamt

Events

• Professional and disciplinary leadership of the Event Sales team, including coaching, development and resource planning
• Responsibility for budget, revenue development and performance metrics in the events area
• Preparation of reports, analyses and revenue forecasts for the Head of Events and executive management
• Development, implementation and marketing of innovative event concepts to increase space utilization
• Strategic planning and positioning of event spaces (including sister companies)
• Cross-functional coordination with Revenue, Marketing, F&B and Operations
• Monitoring and optimization of process quality — from lead to event completion
• Market and competitor analyses to identify trends and potential opportunities
• Representing the company at trade shows, events and industry networks

Head of Event Sales – Experiences

• Support in planning and organizing events
• Assist with preparing quotes and drafting contract documents
• Create function sheets and event briefings (under guidance)
• Coordinate smaller on-site operations together with the events team
• Administrative tasks in event sales – e.g., appointment management, data maintenance
• Support with invoice preparation & equipment organization
• Close collaboration with other departments (e.g., F&B, Revenue)

Junior Event Sales Manager – Experiences

Sales

• In this position you are the sales backbone of our cluster.
• You are responsible for strategic new client acquisition and drive our sales activities using data.
• You are not just a Key Account Manager — you are an initiator, negotiation expert and analyst all at once.
• Active B2B new-client acquisition (MICE & Corporate) — independent, targeted & strategic
• Analysis-based re-acquisition — reviving lost contacts and tapping revenue potential
• Responsible for proposal and contract negotiations, especially framework/master agreements
• CRM-driven sales work — careful lead management & systematic follow-up
• Sales reporting & KPI management — your decisions are data-driven, not based on gut feeling
• Market & competitor analyses — identifying new opportunities, target groups and industry trends
• Strategic input on pricing and offer strategy in collaboration with Revenue and Executive Management
• Mentoring & knowledge transfer — supporting your colleagues in cluster sales

Senior Cluster Key Account & Sales Manager

• You are a connector: persuasive in conversations and always one step ahead.
• In our cluster structure you will become the central contact for our B2B clients – with a focus on MICE, corporate accounts and key accounts.
• You actively shape the future of our sales organization.
• New business acquisition in the B2B sector: from companies and event agencies to associations and institutions.
• Management and expansion of key accounts, including annual contracts and long-term client retention.
• Planning and execution of sales initiatives: roadshows, fam trips, trade fairs and networking events.
• Strategic sales within the cluster: close coordination with Events, Revenue and Marketing.
• Proposal and contract negotiations – from inquiry to closing.
• Reactivation of inactive contacts through targeted measures and personal follow-up.
• Market analysis and strategic input: you proactively contribute ideas to further develop our sales channels.
• CRM and reporting: maintenance and analysis of your activities, KPIs and conversion rates.

Cluster Key Account & Sales Manager

Operations

• Positioning the Dieselhaus restaurant as a key component of the Telegraphenamt establishment
• Ensuring all operational processes of the Dieselhaus restaurant
• Communicating with relevant departments about daily events and participating in function meetings
• Ensuring a high level of service quality
• Strong knowledge of the food and beverage menu, including current promotions
• Ensuring correct cash handling as well as accurate shift and daily financial reconciliations
• Prompt, guest-oriented handling of complaints
• Coaching and development of employees and trainees
• Creating staff schedules and vacation plans in the personnel management system
• Maintaining cleanliness and order while complying with legal requirements
• Reporting to company management
• Responsible for conducting and preparing inventories for the Controlling department
• Active management of the food & beverage menu

Restaurant Manager

• Operational coordination and execution of all organizational processes before, during and after events
• Direct interface between event management, internal departments (service, kitchen, technical, housekeeping) and external vendors
• Ensure all operational standards and procedures are followed
• Monitor and manage setup and teardown according to event plans
• On-site management of event locations as the first point of contact for teams, vendors and guests
• Handle phone reservations and guest requests in close collaboration with the reservations team
• Maintain checklists, event documentation and handover protocols
• Support continuous optimization of operational processes

Head of Event Sales – Experiences

Junior Event Sales Manager – Experiences

Senior Cluster Key Account & Sales Manager

Cluster Key Account & Sales Manager

Restaurant Manager

Event Coordinator