Telegraphenamt

Senior Cluster Key Account & Sales Manager – m/f/div/no disclosure

Telegraphenamt

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

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Job Level

Senior

About the role

  • In this role you are the commercial backbone of our cluster.
  • You are responsible for strategic new-customer acquisition and you steer our sales activities based on data.
  • Active B2B new-client acquisition (MICE & Corporate) – independent, targeted & strategic.
  • Analysis-based reacquisition – reviving lost contacts & unlocking revenue potential.
  • Responsibility for proposals and contract negotiations, particularly framework agreements.
  • CRM-driven sales work – careful lead management & systematic follow-up.
  • Sales reporting & KPI management – your decisions are based on data, not gut feeling.
  • Market & competitor analyses – identifying new opportunities, target groups and industry trends.
  • Strategic input on pricing and offer strategy in collaboration with Revenue and Executive Management.
  • Mentoring & know‑how transfer – supporting your colleagues in cluster sales.

Requirements

  • Completed hotel management training or a degree in Hospitality, Tourism, Event Management or Business Administration (Sales/Marketing).
  • At least 5 years of sales experience in the hotel/MICE sector, ideally in a cluster or multi-property environment.
  • Proven successes in acquisition, contract negotiations and client retention.
  • Strong proficiency with CRM systems (Salesforce, Opera Sales & Catering or similar).
  • Experience in sales controlling, KPI evaluation and data analysis.
  • Negotiation-level German and English skills (spoken & written).
Benefits
  • Hybrid work – up to 2 days per week remote.
  • Attractive bonus & compensation model – performance-based & transparent.
  • Individual development – with a leadership focus.
  • Corporate benefits – exclusive employee discounts & special offers.
  • Health programs & corporate health management – your wellbeing matters.
  • Sales events & networks – you represent the cluster externally.
  • 28 days of annual leave + special leave days & additional benefits.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencecontract negotiationsclient retentiondata analysisKPI evaluationB2B acquisitionlead managementproposal developmentmarket analysispricing strategy
Soft Skills
strategic thinkingmentoringcommunicationcollaborationanalytical skills
Certifications
hotel management trainingdegree in Hospitalitydegree in Tourismdegree in Event Managementdegree in Business Administration