TEG Pty Ltd

Executive Assistant

• Serve as the primary administrative point of contact, managing complex calendars, scheduling internal and external meetings, and preparing necessary materials.
• Proactively manage and coordinate team workflows, ensuring smooth operations by tracking dependencies, following up on outstanding tasks and tracking to key deliverables.
• Accurately process and reconcile expense reports, invoices, and other financial documentation.
• Leverage your skills in Google Slides to update and refine existing templates, focusing on innovative layouts and compelling designs that align with the team’s brand identity and create a stronger visual impact.
• Assist in formatting and refining reports, proposals, and documents using Google Docs and Sheets to ensure high standards of quality and presentation.
• Draft and proofread documents ensuring accuracy, professionalism, and adherence to company standards.
• Manage and maintain shared document repositories (e.g. shared drives, team sites).

Executive Assistant – Team Support

Manager

• The Client Services Manager will join our Ticketek team based in Sydney.
• This role will work closely with clients from NSW's most prestigious venues, ticketing world-class entertainment events.
• Ensure each client receives a high standard of service delivery and continuity across their accounts.
• Liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance.
• Build and maintain events within the Ticketing System as well as manage ticketing operations on event days.
• On-site testing and client support during events, including management of box office staff, post event reporting, settlements, and operational feedback.
• Collaborate with internal and external leads to implement marketing and promotional strategies.
• Work with the State Manager and your team to innovate and provide value-added services and solutions to clients.

Client Ticketing Services Manager

• The Client Services Manager will join our Ticketek team based in Canberra.
• This role will work closely with clients from ACT's most prestigious venues, ticketing world-class entertainment events.
• Ensure each client receives a high standard of service delivery and continuity across their accounts.
• Liaise directly with clients as well as various internal departments such as marketing, web, technology and finance to ensure high level of service delivery.
• Partner with Clients to discuss event ticketing build requirements and time frames.
• Deliver accurate event builds and provide timely and concise reporting and insights.
• Build and maintain events within the Ticketing System and manage ticketing operations on event days.
• On site testing and client support and engagement on site throughout the duration of the event.
• Collaborate with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time and fulfilled as planned.
• Work with the State Manager and your team to innovate and provide value-added services and solutions to Clients that increase ticket sales and build brand and event profile.

Project Manager

• Provide project leadership to deliver tour outcomes
• Manage project teams ensuring effective coordination of promoter, finance, marketing, production, sponsorship, ticketing, venue, and artist teams.
• Develop and implement project plans
• Assist promoters in securing acts via research, routing, budgets and internal approvals
• Build events and manage ticketing inventory, liaising closely with ticketing partners to ensure accuracy in all areas
• Coordinate complimentary tickets and reports, house ticket orders, guest; VIP lists, marketing/PR tickets etc
• Act as the day-to-day liaison with venues on event operations
• Responsible for financial management of the tour, including budgeting, operating expenses, and settlement.
• Manage booking and confirming flights, travel, and accommodation, logistics, immigration, production of tour books, booking support artists, production elements, sponsorship, marketing etc.
• Production and Procurement Advancing Production - liaise with artist production and TEG Production Manager to ensure rider requirements are understood and delivered using TEG procurement processes.
• Accompany tours to manage operations, changes and issues.
• Provide project reporting.
• Responsible for project risk and safety management.
• Be the point of escalation for all operations matters.
• Building and developing outstanding relationships with key industry partners, including venues, suppliers and sponsors.

• Partnering with Clients to discuss event ticketing build requirements and time frames.
• Delivering accurate event builds.
• Providing timely and concise reporting and insights.
• Build and maintain events within the Ticketing System as well as manage ticketing operations on event days.
• On-site testing and client support and engagement on site throughout the duration of the event.
• Collaborate with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time and fulfilled as planned.
• Work with the State Manager and your team to innovate and provide value-added services and solutions to Clients.

Business Development Rep

• Generate new business by proactively prospecting and identifying key event organisers, promoters, and venues (e.g. music, sports, arts, festivals, experiences) that align with our strategic growth targets.
• Manage the full sales cycle from initial outreach and needs assessment to presenting customised solutions, negotiating contracts, and closing deals.
• Develop and maintain a robust pipeline of qualified opportunities, accurately forecasting sales and providing regular reports to senior management.
• Achieve and exceed ambitious monthly, quarterly, and annual revenue and partnership targets.
• Conduct thorough market research to understand the competitive landscape and identify market trends.
• Act as a market expert, providing feedback to the product and operations teams to customise the platform to meet the needs of the Australian market.
• Represent the company at key industry events, conferences, and networking functions to build brand awareness and establish strong professional relationships.
• Forge strong, long-lasting relationships with decision-makers, positioning the company as a trusted partner and thought leader in ticketing technology.
• Collaborate closely with the Eventfinda operations Team to ensure a seamless transition and successful onboarding for all new partners.

Business Development Executive

Systems Engineer

• Proactively monitoring and managing our AWS/Cloud production environments and reacting swiftly to prevent or reduce customer visible impact
• Escalation and communication of production issues to key stakeholders
• Troubleshooting, reproducing, and mitigating complex system and infrastructure issues within the AWS environment
• Incident management of high severity issues impacting our sites and services 24x7
• Developing and implementing automation and tooling (e.g., leveraging CloudFormation, Ansible, or Terraform) in collaboration with the Site Reliability Engineering team to improve cloud management processes
• Working on the engineering team backlog
• Supporting service prior to go-live through pre-launch reviews
• Providing technical support for internal products, requiring strong investigation, analysis, and resolution skills
• Monitoring and checking of systems
• Execution of daily system operations tasks, including maintenance and optimisation of the cloud infrastructure
• Deployment, configuration, and management of cloud-native or updated solutions, utilizing Gitlab CICD
• As a member of our Technology team, you will be working closely with the Development team and business units to deliver a high level of support and service

• The Client Services Manager will join our Ticketek team based in Melbourne.
• This role will work closely with clients from Victoria's most prestigious venues, ticketing world-class entertainment events.
• Ensure each client receives a high standard of service delivery and continuity across their accounts.
• Liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance.
• Partnering with Clients to discuss event ticketing build requirements and time frames.
• Delivering accurate event builds.
• Providing timely and concise reporting and insights.
• Build and maintain events within the Ticketing System as well as manage ticketing operations on event days.
• Provide on site testing and client support and engagement on site throughout the duration of the event.
• Collaborate with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time.

• Ensure each client receives a high standard of service delivery and continuity across their accounts
• Liaise directly with clients and internal departments such as marketing, web, technology and finance
• Partner with clients to discuss event ticketing build requirements and time frames
• Deliver accurate event builds and provide timely and concise reporting and insights
• Build and maintain events within the Ticketing System and manage ticketing operations on event days
• Provide on-site testing, client support and engagement throughout the duration of events, including management of Box Office Staff
• Manage post-event reporting, settlements, and operational feedback
• Collaborate on event marketing and promotional strategies and ensure implementation
• Work with the State Manager and team to innovate and provide value-added services to increase ticket sales and build brand and event profile

General Counsel

• Ensure compliance with global regulatory frameworks, including the Corporations Act and ASIC in Australia and the equivalent in UK, Asia and US.
• Maintain governance records, statutory registers and support subsidiary governance globally (including liaison with external providers).
• Contribute to the preparation and lodgement of regulatory filings, annual reporting, and governance framework development.
• Provide assistance to colleagues globally with KYC requirements, documentation, and related compliance processes.
• Draft corporate resolutions, minutes and assist with coordination of Board and Committee meetings and processes, as needed.
• Support the maintenance and development of the Group’s ERM framework, including drafting policies, procedures, and business continuity plans.
• Assist Legal team members on an ad hoc basis with commercial contracting of live sports and entertainment events and ticketing, as well as strategic initiatives such as M&A.

Corporate Counsel / Assistant Company Secretary

Product Designer

• Shape the end-to-end fan and customer experience across Ticketek’s digital products and services
• Lead end-to-end UX and product design processes from discovery to delivery
• Translate business and user needs into wireframes, prototypes, and high-fidelity designs
• Apply product thinking to ensure designs solve real problems and align with commercial outcomes
• Ensure accessibility, inclusivity, and compliance with UX best practices
• Conduct and apply insights from usability testing, research, and analytics to refine solutions
• Partner with Product Managers and Engineers to define requirements and align designs with product roadmaps
• Collaborate with marketing, data, and CX teams to ensure joined-up fan and commercial experiences
• Act as internal champion for design quality and user experience excellence
• Work with external UX design agency partners: brief them, review deliverables, and ensure alignment with organisational goals
• Contribute to the evolution and maintenance of the organisation’s design system
• Uphold governance to ensure consistency, scalability, and reusability across design outputs
• Mentor and guide other designers and analysts (without direct line management)
• Balance commercial goals (conversion, revenue, adoption) with fan outcomes (ease, satisfaction, delight)
• Design experiences that increase engagement, loyalty, and lifetime value

Senior UX and Product Designer

Security Engineer

• Ticketek Entertainment Group: global fan experience company that tickets, promotes and delivers live experiences
• Group includes Ticketek (fan experience platform), TEG Touring, TEG Sport, TEG Experiences, and Ovation (digital business)
• Lead digital transformation within Ovation and own the comprehensive cybersecurity program
• Responsibilities include strategic planning, policy development, implementation, compliance management, and stakeholder alignment to support growth

Executive Assistant – Team Support

Client Ticketing Services Manager

Client Ticketing Services Manager

Project Manager

Client Ticketing Services Manager

Business Development Executive

Systems Engineer

Client Ticketing Services Manager

Client Ticketing Services Manager

Corporate Counsel / Assistant Company Secretary

Senior UX and Product Designer

Chief Information Security Officer