TEG Pty Ltd

Social Media Manager

• Execute social content production including copywriting, scheduling, and publishing across key touring brands.
• Develop platform-first strategies and always-on content plans that align with tour rollouts and commercial goals.
• Manage day-to-day channel operations, overseeing community engagement and reactive content for promoters like DAINTY and TEG Live.
• Coordinate with internal creatives and external partners to produce high-impact short-form video, imagery, and memes.
• Liaise with artists and stakeholders to secure content approvals and ensure brand-safe, best-practice execution.
• Monitor and report on performance metrics, applying audience insights to optimize future campaign reach and engagement.
• Support a global, fast-paced event cycle by managing content delivery across varied time zones and outside standard business hours.

Product Manager

• **About the Role**
• The Product Manager is responsible for driving product excellence and bridging the gap between business stakeholders and technical delivery teams. This role is central to establishing product discipline, ensuring teams understand the strategic intent behind every initiative while managing a diverse portfolio of global B2B and B2C products with local team delivery.

Business Development Rep

• Drive new business by proactively prospecting and identifying key event organisers, promoters, and venues (e.g. music, sports, arts, festivals, experiences) that align with our strategic growth targets.
• Lead complex and full sales cycle from initial outreach and needs assessment to presenting customised solutions, negotiating contracts, and closing deals.
• Architect a long term commercial roadmap, identifying untapped market segments and high-impact partnerships.
• Achieve and exceed ambitious monthly, quarterly, and annual revenue and partnership targets.
• Synthesize market intelligence to influence regional commercial strategy and product positioning.
• Serve as a key industry spokesperson and thought leader, elevating the brand’s presence at executive-level forums.
• Forge strong, long-lasting relationships with decision-makers, positioning the company as a trusted partner and thought leader in ticketing technology.
• Collaborate closely with the Eventfinda operations Team to ensure a seamless transition and successful onboarding for all new partners.

Senior Business Development Executive

• Bridge the gap between abstract data strategy and commercial impact by owning the roadmap for scalable analytics products across TEG.
• Drive fan engagement and revenue uplift through reusable, high-value solutions.
• Spearhead the delivery of internal and client-facing platforms—partnering with stakeholders to define feature sets, socialize roadmaps with leadership, and embed a product-led mindset that turns data into tangible business value.

Senior Product Manager – Analytics, AI

Solutions Engineer

• **The Role**
• As a Customer Solutions Manager, you will report directly to the Head of Customer Solutions and lead a small team, providing guidance, support, and direction to ensure high service standards are consistently met.****You will engage with customers across phone, email, and social media, ensuring all enquiries are handled efficiently and resolved within agreed SLA targets. Your responsibilities will include managing both general and complex enquiries, and ensuring the team is fully equipped with the appropriate tools and information to deliver excellent service. You will also work closely with the Client Services team to investigate and resolve any issues related to event on-sale and pre-sale activity.
• Please note: The role is Monday – Friday 9:00am – 5:00pm, with some weekend work required.
• Based in London, the role is hybrid with a minimum of 3 days in the office.

Customer Solutions Manager

Financial Planning and Analysis

• Oversee end-to-end finance operations
• Ensure robust financial reporting
• Ensure compliance with Philippine regulations
• Align with Ticketek Group standards
• Act as a key business partner to leadership
• Support strategic decision-making
• Drive operational efficiency
• Report directly to the International Finance Manager
• Lead a local finance team in the Philippines

Finance Manager

Content Manager

• Support the development of platform-first content strategies and always-on content plans for key tours and events
• Work with Social Media Manager & Website and CRM Manager to align content activity with campaign rollouts and commercial objectives
• Stay across new formats, trends and creative approaches to bring fresh ideas into content delivery
• Support the Head of Marketing, Creative & Content with traffic management across the team’s workflow
• Write, schedule, and publish social-first content including copy, captions, memes and other imagery.
• Support the day-to-day running of social channels, including community engagement and reactive content across TEG channels.
• Create and manage content calendars, ensuring integration with wider campaigns and seasonal events.
• Draft Website and eDM copy and support with eDM send and website updates as required.
• Collaborate with designers, videographers and content creators to bring ideas to life
• Ensure all content reflects brand tone and voice
• Liaise with external creators, freelancers, and content partners as required
• Work with promoters, artists, and internal stakeholders to secure approvals and manage risk
• Track and monitor content performance across campaigns and channels
• Report on reach, engagement and growth metrics, and apply learnings to future content
• Work with the Performance & Insights team to understand audience behaviour and campaign impact
• Keep up to date with emerging tools, trends, and community culture to inform content approaches

Content Executive

Platform Engineer

• Apply process optimisation and automation across all stages of the software delivery life cycle, including planning, building, testing, deploying and monitoring.
• Building out patterns and templates and assisting developers in the adoption of these.
• Act as a champion for DevOps practices and automation technologies.
• Apply solution design skills and input into the architecture of the DevOps systems.
• Complete development and configuration activities of DevOps systems, including clean-up, code reviews, bug-fixing post initial build and support for troubleshooting and release activities.
• Monitor process of development of DevOps systems for any technical faults and solve problems as they arise.
• Research and make recommendations for implementation of the latest technologies where feasible.
• Collaborate with team members to maintain quality standards using the Agile/Scrum methodology for building out DevOps systems.
• Ensure that code changes to DevOps systems are peer-reviewed to ensure best practice coding standards are followed.
• Assist the delivery team in key releases that are complex in nature and require extra support to get into higher environments.
• Assist the wider business in key events throughout the year in a technical capacity, such as major hotshows and ingress support.

Senior Platform Engineer

Compliance

• Play a key role in maintaining and strengthening TEGs risk and compliance framework.
• Lead, manage and coordinate the PCI-DSS compliance program.
• Actively participate in the ASAE-3402 audit
• Engage and facilitate internal and external audit and risk functions as it relates to Technology and Cyber Security
• Perform gap analyses and risk assessments to identify vulnerabilities and ensure ongoing compliance with PCI DSS requirements.
• Create, update, and maintain information security and compliance policies and controls across the organization
• Guide teams through remediation efforts to fix any identified security gaps or non-compliance issues.
• Keep up-to-date with the evolving PCI Security Standards Council (PCI SSC) requirements and other industry regulations.
• Provide general administrative and reporting support to governance and compliance functions.

Compliance Specialist

Frontend Engineer

• Enhance and develop Ticketek’s front end interfaces across web and app ensuring that they are responsive, function well and are visually appealing under a wide range of user display scenarios (and that follow a progressive enhancement mindset).
• Produce responsive custom content, code and scripts to provide top notch digital commerce and mobile solutions for our stakeholders
• Lead the agile implementation of front-end enhancements and updates based on recommendations from marketing, data and analytics
• Test front end site enhancements, bug fixes and functional developments. Work collaboratively with the Senior FE Developer to give feedback and be the first line of response for resolving production issues.
• Lead the front-end implementation and ongoing delivery of a new cross channel martech platform to personalise content across our site/app.
• Assist on and manage deployment of product release lifecycle
• Provide technical support and guidance to the web team to ensure that content production is aligned with our technical and business requirements.
• Assess, design, and develop front end solutions in alignment with WCAG 2.0.

Senior Front End Developer – 12 month Max Term Contract

Full-stack Engineer

• **About the Role: **
• We're hiring a Senior Full Stack Developer to drive innovation within our Technology team. This role applies strong coding expertise, interpersonal skills, and industry best practices to drive outcomes across a range of workflows, and utilising a range of technologies. If you thrive on solving complex problems across the entire stack, this role offers the challenge and visibility you seek in ensuring we achieve and exceed our performance standards for functionality.

Senior Full Stack Developer – 12 month Max Term Contract

General Counsel

• Focus on contracting and commercial advisory work
• Draft and negotiate a broad range of commercial agreements
• Lead the resolution of commercial and consumer disputes
• Manage relationships with key regulators and law enforcement
• Cultivate a culture of compliance and continuous learning
• Oversee the protection and enforcement of the group’s extensive IP portfolio