TEG Pty Ltd

Business Development Rep

• Generate new business by proactively prospecting and identifying key event organisers, promoters, and venues (e.g. music, sports, arts, festivals, experiences) that align with our strategic growth targets.
• Manage the full sales cycle from initial outreach and needs assessment to presenting customised solutions, negotiating contracts, and closing deals.
• Develop and maintain a robust pipeline of qualified opportunities, accurately forecasting sales and providing regular reports to senior management.
• Achieve and exceed ambitious monthly, quarterly, and annual revenue and partnership targets.
• Conduct thorough market research to understand the competitive landscape and identify market trends.
• Act as a market expert, providing feedback to the product and operations teams to customise the platform to meet the needs of the Australian market.
• Represent the company at key industry events, conferences, and networking functions to build brand awareness and establish strong professional relationships.
• Forge strong, long-lasting relationships with decision-makers, positioning the company as a trusted partner and thought leader in ticketing technology.
• Collaborate closely with the Eventfinda operations Team to ensure a seamless transition and successful onboarding for all new partners.

Business Development Executive

Systems Engineer

• Proactively monitoring and managing our AWS/Cloud production environments and reacting swiftly to prevent or reduce customer visible impact
• Escalation and communication of production issues to key stakeholders
• Troubleshooting, reproducing, and mitigating complex system and infrastructure issues within the AWS environment
• Incident management of high severity issues impacting our sites and services 24x7
• Developing and implementing automation and tooling (e.g., leveraging CloudFormation, Ansible, or Terraform) in collaboration with the Site Reliability Engineering team to improve cloud management processes
• Working on the engineering team backlog
• Supporting service prior to go-live through pre-launch reviews
• Providing technical support for internal products, requiring strong investigation, analysis, and resolution skills
• Monitoring and checking of systems
• Execution of daily system operations tasks, including maintenance and optimisation of the cloud infrastructure
• Deployment, configuration, and management of cloud-native or updated solutions, utilizing Gitlab CICD
• As a member of our Technology team, you will be working closely with the Development team and business units to deliver a high level of support and service

Manager

• The Client Services Manager will join our Ticketek team based in Melbourne.
• This role will work closely with clients from Victoria's most prestigious venues, ticketing world-class entertainment events.
• Ensure each client receives a high standard of service delivery and continuity across their accounts.
• Liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance.
• Partnering with Clients to discuss event ticketing build requirements and time frames.
• Delivering accurate event builds.
• Providing timely and concise reporting and insights.
• Build and maintain events within the Ticketing System as well as manage ticketing operations on event days.
• Provide on site testing and client support and engagement on site throughout the duration of the event.
• Collaborate with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time.

Client Ticketing Services Manager

• Ensure each client receives a high standard of service delivery and continuity across their accounts
• Liaise directly with clients and internal departments such as marketing, web, technology and finance
• Partner with clients to discuss event ticketing build requirements and time frames
• Deliver accurate event builds and provide timely and concise reporting and insights
• Build and maintain events within the Ticketing System and manage ticketing operations on event days
• Provide on-site testing, client support and engagement throughout the duration of events, including management of Box Office Staff
• Manage post-event reporting, settlements, and operational feedback
• Collaborate on event marketing and promotional strategies and ensure implementation
• Work with the State Manager and team to innovate and provide value-added services to increase ticket sales and build brand and event profile

General Counsel

• Ensure compliance with global regulatory frameworks, including the Corporations Act and ASIC in Australia and the equivalent in UK, Asia and US.
• Maintain governance records, statutory registers and support subsidiary governance globally (including liaison with external providers).
• Contribute to the preparation and lodgement of regulatory filings, annual reporting, and governance framework development.
• Provide assistance to colleagues globally with KYC requirements, documentation, and related compliance processes.
• Draft corporate resolutions, minutes and assist with coordination of Board and Committee meetings and processes, as needed.
• Support the maintenance and development of the Group’s ERM framework, including drafting policies, procedures, and business continuity plans.
• Assist Legal team members on an ad hoc basis with commercial contracting of live sports and entertainment events and ticketing, as well as strategic initiatives such as M&A.

Corporate Counsel / Assistant Company Secretary

Product Designer

• Shape the end-to-end fan and customer experience across Ticketek’s digital products and services
• Lead end-to-end UX and product design processes from discovery to delivery
• Translate business and user needs into wireframes, prototypes, and high-fidelity designs
• Apply product thinking to ensure designs solve real problems and align with commercial outcomes
• Ensure accessibility, inclusivity, and compliance with UX best practices
• Conduct and apply insights from usability testing, research, and analytics to refine solutions
• Partner with Product Managers and Engineers to define requirements and align designs with product roadmaps
• Collaborate with marketing, data, and CX teams to ensure joined-up fan and commercial experiences
• Act as internal champion for design quality and user experience excellence
• Work with external UX design agency partners: brief them, review deliverables, and ensure alignment with organisational goals
• Contribute to the evolution and maintenance of the organisation’s design system
• Uphold governance to ensure consistency, scalability, and reusability across design outputs
• Mentor and guide other designers and analysts (without direct line management)
• Balance commercial goals (conversion, revenue, adoption) with fan outcomes (ease, satisfaction, delight)
• Design experiences that increase engagement, loyalty, and lifetime value

Senior UX and Product Designer

Security Engineer

• Ticketek Entertainment Group: global fan experience company that tickets, promotes and delivers live experiences
• Group includes Ticketek (fan experience platform), TEG Touring, TEG Sport, TEG Experiences, and Ovation (digital business)
• Lead digital transformation within Ovation and own the comprehensive cybersecurity program
• Responsibilities include strategic planning, policy development, implementation, compliance management, and stakeholder alignment to support growth

Business Development Executive

Systems Engineer

Client Ticketing Services Manager

Client Ticketing Services Manager

Corporate Counsel / Assistant Company Secretary

Senior UX and Product Designer

Chief Information Security Officer