Tecsys Inc.

DevOps Engineer

• Collaborate with other Engineering teams to support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
• Innovate relentlessly: Identify pain points, propose creative solutions, and drive initiatives that simplify, scale, and strengthen the platform.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Own observability: Enhance and expand monitoring and alerting using Datadog; define SLOs/SLIs and create actionable dashboards that drive reliability outcomes.
• Drive automation: Develop and improve internal tooling, IaC frameworks, and pipelines (Terraform, GitLab CI/CD) to reduce manual intervention and enable self-healing systems.
• Scale systems sustainably through automation and evolve systems by pushing for changes that improve reliability and velocity.
• Act as an agent orchestrator using Amazon Kiro: run multiple activities in parallel by leveraging AI agents to accelerate execution, while personally validating results and completing selected tasks manually when needed.
• Be on-call.
• Practice sustainable incident response and blameless postmortems. Lead post-incident reviews (RCAs) and identify long-term fixes that improve stability, reliability, and developer experience.
• Implement monitoring, Logging, alerting, and SLA Reporting.
• Create and maintain technical documentation.
• Implement, maintain and mature SRE best practices.
• Lead incidents: Act as Incident Commander for Incidents; coordinate cross-team response, manage communications, and ensure rapid service restoration.
• Provide support for our planning and deployment teams to enable stability, predictability, and scale in our continued growth.
• Collaborate with members of the Platform Engineering team to implement and support far-reaching strategic efforts, provide constructive feedback, and foster a collaborative environment.
• Work cross-functionally with internal teams and vendors to manage our growth around the globe, with a strong focus on maintaining the high level of performance, availability, and reliability for our users.

Site Reliability Engineer

Engineering Manager

• Mentor and lead teams of developers, lead developers, test automation developers, and quality assurance analysts
• Develop and communicate a clear strategic vision and well-defined project objectives
• Establish project timelines, monitor schedules, and ensure milestones and objectives are achieved
• Collaborate continuously with Product Management and Technical Leadership teams to validate plans and ensure effective solution implementation
• Lead the team in evolving software development practices, including adopting AI-assisted tools and workflows
• Oversee and facilitate effective agile practices
• Help teams identify, evaluate, and implement practical AI use cases to improve engineering productivity, software quality, and speed of delivery
• Foster motivation and well-being within teams
• Support team members’ career development and ensure their training needs are met

Site Reliability Engineer

Software Development Manager