TechOp Solutions International

Platform Engineer

• Utilize Power Platform (Code Language: Power Fx) or computer science skills to design, launch, and sustain digital applications that gather, process, store, and showcase data.
• Create, implement, and manage advanced automation workflow systems that extract, transform, and load data from outdated sources into modern databases like SQL while automating communication processes.
• Collaborate with cross-disciplinary teams and engage clients to comprehend project requirements and deliver effective technical solutions.
• Apply Power Platform or computer science skills to diagnose and resolve technical issues associated with digital Power Apps or Power Automate systems and their functionality within the DHS CBP environment.

Power Platform Developer, Data Analyst

Analyst

• Review, interpret, and categorize incoming FOIA requests to determine scope, complexity, and required tasking.
• Conduct and/or validate adequate records searches in coordination with program offices.
• Apply appropriate FOIA exemptions and redactions consistent with federal law, DOJ guidance, and agency policy.
• Ensure responses meet statutory timelines, accuracy standards, and disclosure requirements.
• Ensures consistency and mentors junior staff.
• Performs additional duties as assigned.

FOIA Analyst

• Perform end-to-end processing of FOIA requests from intake through final response preparation.
• Analyze requests to determine scope, complexity, and routing requirements.
• Coordinate with program offices to identify and obtain responsive records.
• Identify operational risks,, and compliance issues and coordinate corrective actions with Government stakeholders.
• Mentors Junior Analyst
• Performs additional duties as assigned.
• *****This position is contingent upon contract award.*****

Senior FOIA Analyst

• - Assist in conducting internet and records-based research to support FOIA search and retrieval efforts.
• - Support document review, identification of responsive records, and preparation of materials for redaction.
• - Apply appropriate FOIA exemptions and redactions consistent with federal law
• - Receives, logs, scans, and routes incoming FOIA and mail records in accordance with established procedures.
• - Performs additional duties as assigned.

Junior FOIA Analyst

Operations

• Conduct in-depth analysis of data to identify trends, anomalies, and insights to support investigations.
• Utilize various analytical tools and techniques to evaluate financial transactions and suspicious activities.
• Work closely with stakeholders to understand their requirements and deliver actionable insights.
• Create detailed reports and presentations to communicate findings to internal and external clients.
• Participate in cross-functional teams to drive projects and initiatives related to financial crime analytics.
• Stay updated with industry trends and best practices in financial crime detection and prevention.

Ops Center Analyst

Recruitment

• Partner with Hiring Managers and Recruiting Leads to gain a comprehensive understanding of TechOp’s hiring needs for each position.
• Serve as the primary Recruiter managing the full recruiting lifecycle across the contact center portfolio to find, hire, process, and onboard quality talent. Execute tasks with a strong sense of urgency, consistently meeting established turnaround times and service-level expectations.
• Screens resumes, interviews candidates (by phone, pre-recorded video, and/or in-person), and administers appropriate assessments, reference checking, makes recommendations for hire (or no hire)
• Follows up with candidates and Hiring Managers to ensure updated information on the interview process status
• Manages and reports on current candidate activity in the Applicant Tracking System (ATS); apply data analysis skillsets and tools to evaluate pipeline health and make recommendations when changes are required.
• Draft and deliver employment offers for both exempt and non-exempt position openings
• Manages the security process for all contingent hires, including providing guidance to candidates about the process, answering questions, and checking documents for accuracy before submitting for processing.
• Meet competitive hiring goals and expectations; quickly learns, adopts, and independently operates new systems, tools, and workflows with minimal guidance;
• Develop job descriptions
• Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up
• Continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies
• Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements
• Uses online resources to source and identify potential candidates that meet specific requirements and experience
• Communicates important employment information during delivery of employment offers (i.e. benefits, compensation, non-competition agreements, etc.)
• Ensures compliance with all federal/state laws and regulations
• Accurately uploads, tracks, and maintains documentation within ATS, HRIS, and security systems, ensuring proper labeling, version control, and audit readiness.
• Other duties, as assigned.