TechOp Solutions International

Operations

• Conduct in-depth analysis of data to identify trends, anomalies, and insights to support investigations.
• Utilize various analytical tools and techniques to evaluate financial transactions and suspicious activities.
• Work closely with stakeholders to understand their requirements and deliver actionable insights.
• Create detailed reports and presentations to communicate findings to internal and external clients.
• Participate in cross-functional teams to drive projects and initiatives related to financial crime analytics.
• Stay updated with industry trends and best practices in financial crime detection and prevention.

Ops Center Analyst

Recruitment

• Partner with Hiring Managers and Recruiting Leads to gain a comprehensive understanding of TechOp’s hiring needs for each position.
• Serve as the primary Recruiter managing the full recruiting lifecycle across the contact center portfolio to find, hire, process, and onboard quality talent. Execute tasks with a strong sense of urgency, consistently meeting established turnaround times and service-level expectations.
• Screens resumes, interviews candidates (by phone, pre-recorded video, and/or in-person), and administers appropriate assessments, reference checking, makes recommendations for hire (or no hire)
• Follows up with candidates and Hiring Managers to ensure updated information on the interview process status
• Manages and reports on current candidate activity in the Applicant Tracking System (ATS); apply data analysis skillsets and tools to evaluate pipeline health and make recommendations when changes are required.
• Draft and deliver employment offers for both exempt and non-exempt position openings
• Manages the security process for all contingent hires, including providing guidance to candidates about the process, answering questions, and checking documents for accuracy before submitting for processing.
• Meet competitive hiring goals and expectations; quickly learns, adopts, and independently operates new systems, tools, and workflows with minimal guidance;
• Develop job descriptions
• Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up
• Continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies
• Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements
• Uses online resources to source and identify potential candidates that meet specific requirements and experience
• Communicates important employment information during delivery of employment offers (i.e. benefits, compensation, non-competition agreements, etc.)
• Ensures compliance with all federal/state laws and regulations
• Accurately uploads, tracks, and maintains documentation within ATS, HRIS, and security systems, ensuring proper labeling, version control, and audit readiness.
• Other duties, as assigned.

Corporate Recruiter

Project Manager

• TechOp Solutions is seeking a remote Project Manager to oversee all Freedom of Information Act (FOIA) program activities to ensure contract deliverables, workflow performance, and system operations meet contractual and regulatory requirements. The PM provides day-to-day operational leadership and serves as the primary point of contact with Government stakeholders.
• - Oversee all FOIA program operations to ensure timely, accurate, and compliant performance.
• - Manage project staffing, schedules, workload distribution, and resource planning.
• - Monitor performance metrics, workflow efficiency, and deliverable status; provide regular reports to the COR.
• - Identify operational risks, performance gaps, and compliance issues and coordinate corrective actions with Government stakeholders.
• - Ensure quality control processes are implemented and maintained across all FOIA activities
• - Provides strategic advice, technical guidance and expertise to program and project staff.
• - Support continuous process improvement and program execution
• - Performs additional duties as assigned.

Program Manager

• Utilize Power Platform (Code Language: Power Fx) or computer science skills to design, launch, and sustain digital applications that gather, process, store, and showcase data.
• Create, implement, and manage advanced automation workflow systems that extract, transform, and load data from outdated sources into modern databases like SQL while automating communication processes.
• Collaborate with cross-disciplinary teams and engage clients to comprehend project requirements and deliver effective technical solutions.
• Apply Power Platform or computer science skills to diagnose and resolve technical issues associated with digital Power Apps or Power Automate systems and their functionality within the DHS CBP environment.

Technical Program Analyst – Application Development, Automation, Power Platform

Data Analyst

• Support the U.S. Customs and Border Protection’s Office of Facilities and Asset Management within the Power Platform Team.
• Develop and maintain Power BI dashboards used by over 10,000 users annually.
• Enhance data-driven decision-making by improving database structures and supporting modernization of legacy data systems.
• Leverage a strong analytical mindset with practical experience in database management and data migration (ETL).
• Provide actionable insights and brief leadership on analytical findings.
• Collaborate with cross-functional teams to achieve data-driven operational efficiency.

Data Analyst, Power Platform

Analyst

• **Key Responsibilities:**
• - Manage and oversee FOIA litigation processes, including coordinating responses to litigation requests and tracking ongoing cases.
• - Review and analyze case files, legal documents, and records to ensure compliance with FOIA regulations.
• - Draft legal correspondence, pleadings, and other documentation related to FOIA requests and litigation.
• - Collaborate with internal and external stakeholders, including legal counsel, to prepare for litigation and manage case strategies.
• - Conduct research on FOIA precedents, policies, and best practices to inform case strategy and decision-making.
• - Monitor developments in FOIA-related case law and regulations to ensure compliance and identify implications for ongoing cases.
• - Assist in preparing agency officials for depositions and court appearances.
• - Maintain accurate records of litigation activities and outcomes, reporting on metrics and case statuses as needed.

Ops Center Analyst

Corporate Recruiter

Corporate Recruiter

Project Manager

Technical Program Analyst – Application Development, Automation, Power Platform

Data Analyst, Power Platform

FOIA Litigation Analyst