Assistant General Manager – HRIS
TechnipFMC
full-time
Posted on:
Location Type: Hybrid
Location: Noida • India
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Tech Stack
About the role
- Lead offshore HRIS delivery hub within a globally governed product operating model, ensuring execution excellence aligned to global stanards, priorities, and design authority defined by global product owners.
- Lead day-to-day offshore HRIS operations across all aligned product areas.
- Ensure offshore team members execute priorities, backlogs, and initiatives defined by respective Global Product Owners.
- Monitor SLA performance, ticket quality, defect resolution, and backlog health.
- Drive continuous improvement and standardization of repeatable processes transitioned offshore.
- Establish disciplined intake, documentation, and knowledge management practices.
- Escalated cross-product or priority conflicts to HRIS leadership to ensure alignment and transparency.
- Partner with Global Product Owners to align resource capacity with roadmap demand.
- Balance workload across offshore team members while maintaining product alignment.
- Identify skill gaps and develop cross-training strategies.
- Support scalable growth of offshore HRIS capability aligned with enterprise transformation objectives.
- Provide direct people leadership, coaching, and performance management for offshore HRIS team members.
- Co-define performance objectives with respective Global Product Owners to ensure alignment to global product outcomes.
- Drive capability building across SuccessFactors, ServiceNow HRSD, integrations and similar HR Tech stack
- Foster a culture of accountability, documentation, and structured problem-solving.
- Support the strategic consolidation and regionalization of HRIS activities into the offshore hub.
- Drive measurable efficiency gains aligned to HRIS run-rate cost reduction targets.
- Ensure transition plans are structured, documented, and governed.
- Maintain operational stability during transformation phases.
Requirements
- Minimum of 10 years of experience in People systems, with at least 8 years in a management or leadership role.
- Bachelor’s degree in Human Resources, Information Technology, Business Administration, or related field.
- Experience operating within a global matrixed organization.
- Demonstrated ability to manage stakeholders across regions and product domains
- Deep functional and operational experience with SAP Successfactors is essential.
- Experience managing offshore or shared services teams
- Skilled at synthesizing data, organizing, and presenting all results effectively, and providing valuable insight.
- Strategic thinker with exceptional problem-solving skills.
- Ability to manage ambiguity well and change course when needed.
- Ability to manage multiple priorities in a global, dynamic environment.
- Excellent organizational, leadership, and decision-making skills with attention to detail.
- Excellent interpersonal skills and ability to establish strong relationships at all levels and across functions within a regional and global organization
- Demonstrated ability to lead through transformation and system implementations.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRISSAP SuccessFactorsServiceNow HRSDdata synthesisproblem-solvingperformance managementcross-training strategiesprocess standardizationticket quality monitoringdefect resolution
Soft Skills
leadershiporganizational skillsinterpersonal skillsstrategic thinkingdecision-makingability to manage ambiguityrelationship buildingcoachingperformance managementchange management
Certifications
Bachelor’s degree in Human ResourcesBachelor’s degree in Information TechnologyBachelor’s degree in Business Administration