Solution Consultant – Housing Specialist
TechLabs London
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Support iProperty Cloud implementations, ensuring successful delivery and adoption.
- Prepare, coordinate, and run customer-facing workshops, capturing requirements and stakeholder feedback.
- Engage with stakeholders across multiple business areas to identify business needs, pain points, and quick wins.
- Lead on direct engagement with existing and prospective customers to understand their business objectives, key requirements and pain-points to propose solutions that respond to business requirements and needs.
- Clearly communicate business requirements and processes to delivery teams to ensure successful outcomes.
- Manage requirements and traceability throughout the project lifecycle, ensuring scope control and alignment to business objectives.
- Create and maintain iProperty Cloud content, documentation, and training materials.
- Deliver structured product demonstrations and solution walkthroughs to customers and prospects.
Requirements
- Experience in the UK Housing industry is essential
- Experience in a consulting or customer-facing technology role is highly desirable
- Strong experience in designing and documenting business processes
- Proven ability to run effective customer-facing workshops, demos and act on stakeholder feedback
- Ability to understand business needs, technology solutions, products, and market approaches
- Strong relationship-building skills with stakeholders from varied backgrounds
- Excellent organisational skills with the ability to work independently and take initiative
- Comfortable working in a fast-paced, demanding environment with quick turnaround times
- Excellent technical and IT skills, with the ability to learn and demo new technologies
- Experience working with Microsoft Dynamics 365 and Power Platform is desirable
- Experience working in Agile SCRUM or Agile Kanban environments
- Effective use of remote collaboration tools (e.g. Microsoft Teams, Azure DevOps, Slack)
- Fluency in spoken and written English
Benefits
- Remote working available, provided you can work effectively
- Occasional travel to client sites, meetings, and events as required
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process designrequirements managementstakeholder engagementsolution walkthroughscustomer-facing workshopsdocumentationtechnical skillsAgile SCRUMAgile KanbanMicrosoft Dynamics 365
Soft Skills
relationship-buildingorganizational skillsinitiativecommunicationadaptabilitycustomer serviceproblem-solvingcollaborationfeedback incorporationindependence