
Customer Relationship Manager
Tech Soft 3D
full-time
Posted on:
Location Type: Remote
Location: Missouri • United States
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Salary
💰 $120,000 - $130,000 per year
Tech Stack
About the role
- Build & Grow Your Pipeline
- Prospect new opportunities through phone, email, virtual, and in-person meetings
- Qualify inbound leads and convert them into strong business opportunities
- Profile customers and conduct market research to identify growth potential
- Drive Strategic Sales
- Confidently address technical objections and articulate product architecture advantages
- Identify decision-makers and cultivate lasting relationships
- Analyze usage patterns to uncover upsell opportunities, including enterprise solutions
- Meet and exceed ambitious sales goals
- Deliver Value Beyond Licensing
- Move beyond traditional sales approaches to offer comprehensive, customer-focused solutions
- Innovate and test new outreach and engagement strategies
- Collaborate cross-functionally with Sales, Marketing, and Finance
- Own Your Territory Performance
- Manage and optimize your CRM sales funnel for accuracy and conversion
- Provide weekly updates, forecasts, and quarterly projections
- Monitor market trends, competition, and pricing insights
- Represent Tech Soft 3D at tradeshows, conferences, webinars, and user events
- Travel 30-35% of the time to meet clients, assess their needs, and strengthen partnerships.
Requirements
- 5+ years of sales experience, preferably selling to manufacturers or advanced technical software and service solutions (or equivalent software development experience)
- Proven ability to negotiate effectively and address both technical and business requirements
- Strong track record of prospecting and closing
- Confident engaging stakeholders at all levels, including Director and executive leadership
- Deep product knowledge with compelling presentation skills
- Excellent written and verbal communication skills
- Highly self-motivated, organized, and able to manage multiple priorities independently
- Flexible, proactive, adaptable, and results-driven
- Bonus Points If You Have:
- Experience selling CAD/CAM, PLM, ERP, MES, or QMS software solutions
- Experience working within an international company
- Strong industry network and market insight
Benefits
- Robust medical, dental and vision plans for employees, spouses/domestic partners, and dependents
- Life insurance coverage
- Retirement savings
- Exceptional paid time off
- Holidays
- 12 weeks’ paid parental leave
- Paid sabbaticals every few years
- Fun culture
- Relaxed and inclusive environment
- Awesome leadership
- Continuous learning
- Flexibility in daily schedule
- Charitable donation matching program
- Home office reimbursement program (and monthly internet)
- Amazing employee recognition program (winners get an all-expense trip to somewhere in the World!)
- Authentic workplace where you can truly be yourself
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencenegotiationprospectingclosingpresentation skillsCRM managementmarket researchupsellingcustomer-focused solutionstechnical software solutions
Soft Skills
communication skillsself-motivatedorganizedadaptableresults-drivenrelationship buildingcollaborationflexibilityproactivityindependent management