Tecban

Public Relations

• Garantir a eficiência, previsibilidade e otimização da esteira de propostas comerciais e do varejo, assegurando precisão dos dados, coordenação das equipes de análise e integração com áreas como Comercial, Produtos, Operações e Financeiro.
• Liderar o time de pré-vendas **para varejo e planejamento de numerário**, assegurando correta previsão de demanda e alinhamento com a estratégia da companhia.
• Coordenar elaboração de análises e projeções de volumes e fluxos para propostas comerciais.
• Implementar e acompanhar indicadores de performance e eficiência da esteira de propostas.
• Promover padronização de processos e governança de dados.
• Atuar como ponto focal da área junto ao time de pré-vendas e comercial.

Coordenador Pré Venda Varejo

Analyst

• Collaborate with developers and analysts to understand requirements and participate in the design and implementation of technical solutions with autonomy and ownership.
• Develop, test, and maintain features using Java/Spring Boot, Angular, and JavaScript, following best coding practices for front-end and/or back-end.
• Experience with relational databases (Oracle, MariaDB, Postgres) and preferably non-relational databases (MongoDB).
• Actively participate in meetings, contributing ideas and reporting progress on tasks.
• Assist with debugging and troubleshooting of existing systems, efficiently tracking and resolving defects.
• Apply agile development methodologies (Scrum/Kanban).

Information Technology Analyst I

• Develop commercial proposals, ensuring technical quality, SLA compliance and competitiveness.
• Prepare commercial proposals by collaborating with multiple areas: Sales, Product, Pricing, Operations, Procurement and IT, to build customized solutions and act as a facilitator for internal negotiations.
• Conduct technical and financial feasibility analyses, aligned with the Sales team.
• Participate in pricing and margin validation.
• Prepare presentations and contracts.
• Ensure all proposals follow the established Salesforce process, with proper recording of stages and proposal ID.

Pre-Sales Specialist I

Attorney

• Analyze and interpret regulations governing the financial sector, including rules from the Central Bank of Brazil, the General Data Protection Law (LGPD), Anti-Money Laundering (AML) requirements, and others.
• Assess the legal feasibility of new products and services, issuing legal opinions that address risks and regulatory compliance.
• Advise on preventing legal issues by providing guidance during the development of products and services to ensure compliance with applicable laws and regulations.
• Identify and evaluate legal risks associated with financial products and services, proposing measures to mitigate them.
• Participate in the implementation of new products and services, ensuring that processes and systems comply with laws and regulations.
• Draft and review contracts, terms of use, policies, and other legal documents related to products, services, and vendors.
• Communicate complex information clearly and concisely to diverse audiences, including technical teams, managers, and clients.
• Analyze data, identify patterns and trends, and propose evidence-based solutions.
• Collaborate with cross-functional teams, such as development and business teams, to ensure the legal compliance of products and services.

Legal Specialist I

• Support ATMManager networks, acting as the interface between Financial Institutions and other Tecban areas.
• Monitor and prioritize support for ATMManager networks.
• Monitor the availability of ATMManager networks.
• Open support tickets for technical service.
• Send informational reports on equipment unavailability.
• Enter and update equipment information and history in internal and external systems.
• Send remote commands to unavailable equipment.
• Coordinate and escalate to internal and external teams to prioritize technical interventions.
• Maintain communication with clients regarding needs and updates.
• Request recalculations of improper/unwarranted outages from the Performance Management team.
• Conduct analyses of critical and isolated issues through data analysis.

Analyst I

• Monitor, plan, and distribute ATMs to regional inventories, ensuring established monthly activation targets are met;
• Update and publish the department's performance indicators;
• Prepare and distribute schedule tracking reports;
• Maintain relationships with internal and external clients through participation in follow-up meetings;
• Monitor planning carried out with execution teams to ensure expected deadlines and quality are met, preventing impacts to the schedule;
• Ensure planning is carried out within the scheduled dates;
• Formalize decisions and distribute meeting minutes via email;
• Manage email correspondence;
• Update demand records in Tecban systems.

Analyst II – Third Party

• Ensure that the objectives and targets defined for the area are met by developing performance indicators and action plans aimed at optimizing and continuously improving processes.
• Serve as the focal point for each cell, being technically responsible for the processes, drafting standards and procedures, and leading area projects to meet SLAs agreed internally between the company's departments.

Operations

• Plan and schedule the execution itinerary of activities
• Provide assistance, support and monitor field technicians and vendors at operational units
• Meet proposed deadlines and conditions
• Maximize the availability of the ATM network and ensure compliance with SLAs for other company services
• Provide support to supervisors and managers of operational units

Services and Operations Assistant II

Strategy

• Formulação estratégica a apoiar na definição de where to play e right to win, estabelecendo escolhas claras sobre mercados, produtos e posicionamento;
• Desdobramento em metas e indicadores que transformarão nossa estratégia em objetivos mensuráveis que orientem nossos executivos;
• Atuar como parceiro intelectual do time de inteligência e analytics, direcionando análises para antecipar riscos e oportunidades;
• Conectar insights de mercado, concorrência, macroeconomia e regulação para embasar decisões críticas;
• Facilitar discussões estratégicas entre diferentes áreas e níveis de senioridade, construindo soluções colaborativas.

Especialista Sênior em Estratégia Corporativa

• Realizar análises de desempenho de produtos, serviços e processos operacionais.
• Identificar desvios e oportunidades de melhoria com base em dados.
• Desenvolver dashboards interativos e relatórios gerenciais em Power BI e outras ferramentas de visualização.
• Aplicar técnicas de RCA (como 5 Porquês, Diagrama de Ishikawa e Pareto) para investigação de causas raiz.
• Estruturar e manter pipelines de dados (ETL) para garantir integridade e disponibilidade das informações.
• Criar e implementar algoritmos de análise e modelos preditivos.
• Automatizar processos analíticos e relatórios recorrentes.
• Colaborar com áreas multidisciplinares para levantamento de requisitos e entrega de soluções.
• Comunicar insights de forma clara e estratégica por meio de storytelling com dados.
• Gerenciar demandas e projetos utilizando ferramentas de organização e planejamento.

Analista de Desempenho Operacional I

Consultant

• Provide support to the Executive Manager and the Executive Superintendent of Expansion on the area's projects, both in the evaluation and execution phases.
• Collect relevant data and conduct various analyses (market, business diagnostics, processes).
• Develop the project outline and prepare presentations containing analyses, recommendations, and economic and financial evaluations.
• Map processes to identify opportunities to unlock business growth (business-focused, not process-improvement-focused).

Coordenador Pré Venda Varejo

Information Technology Analyst I

Pre-Sales Specialist I

Legal Specialist I

Analyst I

Analyst II – Third Party

Analyst II – Third Party

Services and Operations Assistant II

Especialista Sênior em Estratégia Corporativa

Analista de Desempenho Operacional I

Expansion Project Consultant