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Business Systems Analyst – Specialist
TecbanBusiness Systems Analyst optimizing business demands through stakeholder collaboration and requirements management. Joining Tecban's efforts to innovate financial solutions for Brazilian market.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
business analysisrequirements elicitationfunctional requirementstechnical specificationsbacklog managementuser storiesacceptance criteriaprocess improvementSaaS implementationSalesforce
Soft Skills
communicationnegotiationinfluencingconsultative mindsetfacilitationorganizational skillsdecision-makingprioritizationcollaborationproblem-solving
Tools & Technologies
SalesforceSaaS platformsback-office systemsagile methodologiesfunctional modellingnon-functional modellingvendor managementautomation toolsproject management toolsbusiness process management
Industry Keywords
Business Systems AnalystBusiness AnalystSystems Analystcorporate environmentsoperational efficiencyvalue generationstakeholder engagementmultidisciplinary environmentssoftware vendorsprocess optimization
About the role
Key responsibilities & impact- Gather, understand and analyze business requests, ensuring clarity of objectives, pain points and expected outcomes
- Translate business needs into structured functional requirements and technical specifications, ensuring alignment with teams
- Conduct interactions with internal stakeholders and vendors, facilitating decision-making, prioritization and direction of initiatives
- Work end-to-end in the lifecycle of requests, from conception through validation and delivery of business value
- Structure, organize and refine the backlog, detailing user stories, acceptance criteria and business rules
- Support the deployment, maintenance and evolution of solutions based on Salesforce and other SaaS platforms
- Ensure deliverables meet defined requirements, expected quality and strategic objectives
- Identify opportunities to improve processes and solutions, driving operational efficiency, automation and value generation
Requirements
What you’ll need- Proven experience as a Business Systems Analyst (BSA), Business Analyst or Systems Analyst in corporate environments
- Strong background in back-office systems and processes
- Experience managing and interfacing technically with software/SaaS vendors
- Relevant experience working on Salesforce projects
- Experience with implementation, evolution and support of SaaS platforms
- Solid knowledge of requirements elicitation and modelling (functional and non-functional)
- Ability to act as a bridge between business and technology, facilitating communication and understanding
- Experience with agile practices: backlog management, user stories, acceptance criteria and delivery tracking
- Strong communication, negotiation and influencing skills in multidisciplinary environments
- Consultative mindset, with the ability to propose process improvements and optimizations
Benefits
Comp & perks- Hybrid work model available; office located in Alphaville (São Paulo, Brazil)