TeamSnap

Executive Assistant

• You'll keep 5 of our executives organized and enhance their daily productivity by managing their scheduling and supporting their communication.
• Organizes meetings including scheduling, sending reminders, preparing agendas and follow-ups.
• Coordinate travel and meeting setups for the executive team, including domestic and international arrangements.
• Proactively review calendars in advance to create space and prevent conflicts and manage last-minute ELT scheduling shifts across multiple time zones (EST, CST, MT, PST).
• You won't just be an order taker we need someone experienced at teaching our leaders how to work most effectively with their EA.
• Build Monthly All Hands and Sales Team meeting agendas and slides.
• Collect and synthesize weekly status updates from direct reports and track monthly OKRs to maintain operating cadence.
• Plan and coordinate client meals, gifting, research and book events, and manage quarterly/bi-annual internal offsite logistics.
• Pitch in wherever needed helping the team, supporting projects or solving unexpected challenges.

Product Manager

• Define and communicate product vision, strategy, and roadmap for your product area.
• Conduct customer interviews, surveys, and usability testing to deeply understand user needs and pain points.
• Write comprehensive product requirements documents (PRDs) with clear acceptance criteria.
• Work closely with designers to create intuitive user experiences.
• Track feature adoption and success metrics, iterating based on learnings.
• Present product strategy and updates to executive leadership.

Senior Product Manager, Sports Organizations

Product Designer

• Design high-impact, consistent, and intuitive user experiences across platforms, considering market trends, customer feedback, and quantitative data.
• Conduct user research and leverage insights to define product requirements, using sketches, wireframes, and prototypes to guide the ideation process.
• Use a data-driven approach to tie design decisions to user research while balancing business goals and technical constraints.
• Partner closely with product managers and engineers to refine requirements, validate designs, and iterate based on feedback.
• Manage multiple priorities in a fast-paced environment, maintaining a sense of urgency while delivering high-quality designs.
• Shape, improve, and maintain the TeamSnap design system.
• Partner with marketing designers to ensure brand consistency across all digital products.

Senior Product Designer

Customer Success Manager

• Manage 3-5 enterprise and key accounts and 5-10 mid-tier accounts and assist other CSMs with key on-site campaigns
• Contribute on-site trainings and announcements to regular CSM team meetings, All Hands, and other team calls
• Participate in and prep for team leads meeting
• Train new CSM team members on the on-site portions of the role
• Create and maintain team training resources (Guru cards, email templates, deck templates)
• Manage CSM Asana board and ensure on-site campaigns are tracking properly across the team
• Partner with AM team lead and Digital Team Lead on strategic initiatives and cross-team collaboration
• Partner with league operations team and leverage automation to streamline processes
• Track key on-site media metrics across campaigns and identify opportunities for improvements and upsells
• Partner with sales team and advise on feasibility of deals
• Monitor logo and revenue retention and work with team to achieve goals

Client Success Manager, Brand Solutions

Data Engineer

• Build and maintain data extraction pipelines from various sources into BigQuery
• Refactor and modernize existing extraction systems
• Implement monitoring and alerting for pipeline health
• Help design and implement our orchestration platform (tooling TBD as a team)
• Build scheduling, dependency management, and failure recovery into our data workflows
• Create visibility into pipeline status for the broader team and business
• Maintain and optimize our BigQuery data warehouse
• Support DBT model development and deployment workflows
• Implement CI/CD for data infrastructure changes
• Support SOC 2 compliance requirements for data systems
• Implement security controls and access management in BigQuery
• Document data flows and maintain data catalogs

Account Manager

• You’ll manage a portfolio of accounts and be responsible for establishing strong relationships and hitting retention and upsell goals
• You’ll be running a variety of engagement campaigns into your portfolio of accounts to identify challenges, educate customers, and create growth opportunities
• You’ll run demos of TeamSnap platform to show the value of new products or add-ons
• You'll follow up with accounts that request more information on new products and/or join webinars to create new opportunities
• You’ll use data analysis to assemble account plans, evaluate your business, drive the strategy, and communicate the results.
• You’ll drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the specific capabilities of the product and/or processes that will solve the customer's needs.
• You’ll optimize your sales toolkit to produce the best possible full sales cycle conversion rate & close ratio.

Account Executive

• Manage a Dual-Channel Pipeline: Master both inbound and outbound sales motions.
• Strategic Outbound Prospecting: Own and penetrate a named account list of 100-200 high-potential prospects.
• Leverage AI & Referrals: Actively prospect high-intent leads fed to you from AI prospecting tools.
• Become a Sport- or Competitor-Specific Expert: Develop deep subject matter expertise in a few target sports.
• Run the full sales cycle: Take leads from qualification to demo, proposal, negotiation, and close.
• Be a product expert: Conduct in-depth, web-based demos, uncover complex customer needs, and articulate our value proposition.
• Maintain CRM discipline: Accurately track all activities and pipeline in Salesforce.
• Collaborate: Work closely with marketing, customer success, fellow selling peers, and your sales leadership team.