TEAM Risk Management Strategies

Client Services Coordinator

TEAM Risk Management Strategies

full-time

Posted on:

Location Type: Hybrid

Location: San Diego • California • United States

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Salary

💰 $21 - $23 per hour

Job Level

Junior

About the role

  • Work flexibly across the different service teams to provide administrative assistance
  • Assist with account and employee onboarding and offboarding processes
  • Respond to internal account requests from Client Services and Payroll departments
  • Respond to all external inquiries in a timely and solutions-based manner
  • Generate Client Reports
  • Create and maintain workflow documentation for Client Services department
  • Coordinate client contact and invoicing updates
  • Provide coverage across the teams as needed
  • Perform other duties as assigned in support of key business and department objectives

Requirements

  • High school diploma or equivalent. Some college experience is preferred
  • Proven passion for providing exceptional customer service
  • Experience in the retail and/or food & beverage industry is a plus
  • Minimum 1 year of customer service experience
  • Strong analytical and problem-solving skills
  • Excellent client service skills and professional demeanor
  • High degree of organization and attention to detail
  • Strong oral and written communication skills, particularly the ability to communicate to a wide range of audiences
  • Ability to maintain confidentiality and exercise discretion
  • Working knowledge of Microsoft Office (Word, Excel, and Outlook) and Google Workspace. Netsuite and Great Plains experience is not required, but preferred.
Benefits
  • Company-sponsored medical, dental, and vision plan for employees and their dependents
  • 401(k) participation after 3 months of continuous service
  • Wellness program
  • Learning development program
  • Life insurance
  • Long-term disability coverage
  • Charitable contribution matching
  • Volunteer time off
  • Employee assistance program
  • Daily catered meals for team members based in the San Diego office
  • Weekly massages
  • Onsite fitness center
  • Fully stocked pantry
  • Happy hours
  • Free parking
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceaccount onboardingaccount offboardingreport generationworkflow documentationinvoicing updatesanalytical skillsproblem-solving skillsorganizationattention to detail
Soft Skills
exceptional customer serviceprofessional demeanororal communicationwritten communicationconfidentialitydiscretion