Team Internet

Business Development Rep

• Lead Qualification: Engage in initial conversations with leads to understand their needs, fit, and budget. Assess whether a lead meets the criteria to become a sales opportunity, using our custom internal framework based on the BANT methodology (Budget, Authority, Need, Timing).
• Prospecting & Outreach: Research and prospect for new leads and former clients using multiple channels, including Teams, WhatsApp, Telegram, LinkedIn, and email.
• Initiate Contact: Call or email to qualify potential clients, set up meetings, or forward qualified leads to account executives.
• CRM Management: Maintain accurate records of all sales and support activities in the CRM.
• Customer Support: Provide first-line support for existing clients via email and live chat; troubleshoot and resolve customer issues efficiently.
• Feedback & Communication: Collect and relay customer feedback to relevant teams to support ongoing improvements.
• Customer Experience: Ensure a positive customer experience through timely and effective communication.
• Collaboration: Work closely with the sales, customer success, and account management teams to maximize new business opportunities and ensure a seamless customer journey.

Junior Account Development Representative

Art Director

• Lead the creative direction, design, and production of all brand, marketing, tradeshow event booths, printed sell sheets, and digital assets
• Champion of Excellence - ensures all creative work aligns with core brand and demand generation strategy
• Develop and maintain brand guidelines to ensure consistency across all marketing materials
• Collaborate with internal marketing team and third-party website agency
• Design, build, and maintain digital assets within HubSpot CMS
• Work with third-party creative and digital agencies
• Oversee creative workflows, timelines, and priorities
• Provide creative leadership, mentorship, and feedback
• Research industry trends, competitive design approaches, and emerging technologies

Creative Director

Product Marketing

• Develop and execute go-to-market (GTM) plans for new product launches, features, and vertical solutions
• Define clear, differentiated value propositions that align with Intellect’s brand and resonate with target personas
• Create product marketing collateral, which includes case studies, white papers, infographics, and use cases
• Create collateral to empower the sales teams to target audiences more effectively with new sales playbooks, pitch decks, and competitive battlecards to enable sales success
• Monitor market trends, competitor moves, and customer insights to refine strategy and identify opportunities
• Develop marketing trend reports based on market and competitive intelligence
• Partner with Customer Success to identify customer success stories and transform them into impactful proof points and testimonials
• Work closely with Product Management, Sales, and Creative teams to ensure marketing alignment with business goals
• Support PR, events, and webinars with strong product narratives that highlight Intellect’s innovation and impact.

Product Marketing Manager

Sales

• Execute strategic sales plans to achieve and exceed revenue targets within assigned territory
• Generate leads through networking, industry events, and direct outreach
• Manage and convert leads created by the Marketing Team and other inbound channels
• Cultivate new business opportunities and build strong relationships with key stakeholders within target accounts
• Understand client needs and pain points and position products and services for business benefit
• Lead negotiations and contract discussions to achieve target price/margin
• Build and maintain long-term relationships with business partners, industry bodies and influencers
• Work closely with cross-functional teams (marketing, product, customer success) for cohesive client engagement
• Provide field feedback to shape product development and marketing strategies
• Maintain deep product and service knowledge and monitor competitors and market conditions
• Maintain sales pipeline and forecasting in CRM (HubSpot) and present timely reports on business development activities and sales forecasting

Regional Sales Manager

Full-stack Engineer

• Translate business requirements into robust, scalable systems and ensure smooth and successful production releases
• Work closely with product owners and cross-functional teams
• Specialise in software architecture and design for reseller services
• Reverse engineer existing processes, take on new product requirements, and build new services and functions
• Create rapid prototypes of new services or functions to demonstrate possibilities and help define technical standards
• Work in a mostly remote team spread over multiple countries

Software Engineer, Reseller

Artificial Intelligence

• Develop, test, and implement advanced functions and formulas in Google Sheets
• Create, modify, and maintain custom scripts using Google Apps Script
• Build and optimize automation workflows using AI tools and coding
• Integrate AI tools with Google Sheets and other platforms to enhance functionality
• Troubleshoot and resolve issues related to Google Sheets, automation, and scripts
• Collaborate with team members to understand requirements and deliver effective technical solutions
• Document processes, scripts, and user guides for developed solutions
• Stay updated with the latest features and best practices in Google Sheets, AI tools, and automation

AI Tools and Automation Specialist

• Build and maintain advanced functions and formulas in Google Sheets
• Create, modify, and maintain custom scripts using Google Apps Script
• Develop, test, and implement automation workflows using AI tools and code
• Integrate AI tools with Google Sheets and other platforms to enhance functionality
• Troubleshoot and resolve issues related to Google Sheets, automations, and scripts
• Collaborate with team members to understand requirements and deliver technical solutions
• Document processes, scripts, and user guides for developed solutions
• Stay updated with latest features and best practices in Google Sheets, AI tools, and automation
• Report to Karmel Wahbi

Customer Success Manager

• Shape the future of digital identity with us!
• Are you passionate about innovation, customer experience, and making the internet more accessible? Join our Registry & Reseller Division as a Customer Success Manager and help empower registries, resellers, and businesses of all sizes to build and grow their online presence.
• Our division partners with trusted names and brands across the globe, delivering tailored solutions to meet the unique needs of our B2B customers. As a Customer Success Manager, you’ll play a key role in driving account growth, retention, and satisfaction for our registry and reseller clients.
• Key outcomes of the role
• Customer Engagement & Support
• Build and nurture relationships with registry and reseller customers via chat, email, phone, and video calls.
• Provide specialised support for domain management, SSLs, DNS, and integration, ensuring customers benefit fully from our solutions.
• Address customer inquiries, complaints, and technical challenges efficiently, collaborating with internal teams to resolve issues and improve satisfaction.
• Develop and deliver onboarding and education programs, including demonstrations on domain tools, API integrations, and best practices.
• Sales & Growth
• Identify and deliver sales opportunities from the existing customer base, driving organic growth through new products, services, and markets.
• Pursue new business leads and exceed team and personal sales targets across a diverse product set.
• Identify opportunities to upsell and cross-sell relevant solutions, boosting revenue and customer value.
• Use market and internal data to uncover new opportunities and avenues for growth.
• Account Management & Strategy
• Work closely with the Head of Customer Success to formulate and execute strategies for managing key accounts and achieving business objectives.
• Maintain accurate CRM records of all interactions, purchases, and support tickets, ensuring timely and precise reporting.
• Develop strategies for transitioning customers to higher-value services, ensuring smooth and personalised handovers.
• Relationship Building & Retention
• Seek opportunities to develop relationships with key customer personnel to increase satisfaction, foster lasting ties, and open new growth opportunities.
• Assist with loyalty programs and special offers to drive retention and repeat business.
• Track customer satisfaction and engagement metrics, continuously seeking ways to improve.
• Collaboration & Representation
• Collaborate with sales, marketing, and product teams to resolve customer issues and align strategies.
• Work with Marketing to design and deliver successful campaigns targeting existing clients.
• Represent the brand at industry events and conferences, engaging with existing customers and prospects.
• Feedback & Continuous Improvement
• Gather and analyse customer feedback to enhance products and services, sharing insights with product and operations teams.
• Stay updated on industry trends and pursue ongoing training to enhance customer support and sales skills.

Customer Success Manager, Registry and Reseller

Product Designer

• We’re looking for a creative and conversion-focused UX/UI Designer to join our team and help shape seamless, engaging digital experiences. In this role, you’ll collaborate closely with our Website CRO (Conversion Rate Optimisation) expert to design intuitive interfaces and user journeys that drive engagement, increase conversions, and elevate the overall user experience.
• Make a positive impact on user behaviour through design and experimentation by increasing conversions, reducing drop offs, increasing signups. Ensuring our interfaces are consistent and meet the brand’s visual & UI guidelines.