Team Internet

Growth Marketing

• Develop and execute integrated digital marketing campaigns that drive demand, pipeline, and brand growth for Intellect’s QMS and CFW platform.
• Own hands-on campaign execution across Google Ads and Microsoft Ads, including keyword research, ad copy development, bid management, budget pacing, and continuous optimization.
• Build, test, and scale paid search campaigns focused on lead quality, conversion performance, and cost efficiency.
• Partner closely with the creative leader and product marketing team to build and optimize high-converting landing pages aligned to campaign objectives.
• Design and execute A/B tests across ads, landing pages, and offers to improve conversion rates and engagement.
• Build, manage, and optimize all campaigns within HubSpot, including segmentation, automation, lead nurture, lifecycle management, and attribution.
• Ensure all campaigns are accurately tracked and reported within HubSpot to support funnel visibility, pipeline contribution, and ROI analysis.
• Collaborate with sales operations leader to align campaign reporting with pipeline and revenue outcomes.
• Develop high-impact messaging for email, paid search, and social programs that clearly position Intellect’s AI-powered QMS and CFW solutions.
• Analyze performance data, surface insights, and proactively optimize campaigns to exceed growth targets.
• Operate as an independent campaign owner, who establishes priorities, managing timelines, and driving execution without day-to-day oversight.

Growth Marketing Manager

Customer Support

• Resolve complex, non‑standard customer issues across domains, DNS, identity services, APIs, and platform behaviour.
• Serve as the main escalation point from Tier 1, owning cases from start to finish.
• Investigate issues deeply using API logs, EPP flows, system logs, and command‑line tools.
• Diagnose advanced DNS problems including configuration conflicts, propagation issues, and registry‑specific behaviours.
• Troubleshoot domain lifecycle issues across gTLDs/ccTLDs, transfers, renewals, restores, and ICANN‑related edge cases.
• Work with engineering and product teams when cases require deeper technical insight.
• Support Tier 1 agents with guidance, coaching, and structured escalation workflows.
• Provide clear, well‑structured case documentation to help knowledge scale across the organisation.
• Contribute to internal knowledge bases and AI‑powered support tools by turning real issues into reusable solutions.
• Identify recurring patterns or structural gaps and feed insights into product, training, or automation initiatives.
• Efficient and accurate resolution of complex cases.
• High first‑time resolution and strong escalation closure rates.
• Reduction of repeat issues through smart fixes and documentation.
• High‑quality written investigations and communication.
• Positive feedback from Tier 1, engineering, and product stakeholders.
• Visible contribution to operational and process improvements.

Customer Care Agent

Account Executive

• Managing the full sales cycle: discovery, demos, negotiation, and closing
• Prospecting new clients through outbound activities and international conferences
• Handling inbound SQLs from SDRs, BDRs, and marketing
• Presenting Voluum through compelling, value‑driven demos
• Achieving and exceeding monthly and quarterly sales targets
• Maintaining accurate pipeline management in HubSpot or similar CRMs
• Building long‑term relationships and identifying upsell/expansion opportunities
• Collaborating closely with Product, Marketing, and Customer Success
• Staying ahead of industry trends in ad tech, affiliate marketing, and performance marketing

Growth Marketing Manager

Customer Care Agent

Senior Sales Executive