Teaching Strategies, LLC

Technical Program Manager

• Drive Program Execution
• Own end-to-end delivery for large, cross-team initiatives, ensuring alignment from planning through releas
• Define program structure including milestones, critical path, and phased delivery approach
• Drive accountability across teams while enabling efficient and effective execution
• Ensure alignment between product intent and engineering execution
• Identify, map, and actively manage cross-team dependencies
• Surface risks early and drive mitigation strategies
• Maintain clear visibility into program health, blockers, and execution risk
• Leverage modern tools (including AI-assisted analysis, reporting, and workflow automation) to improve program visibility, decision-making, and execution efficiency
• Establish and maintain a single source of truth for program status and dependencies
• Engage with engineering teams to understand system architecture, constraints, and tradeoffs
• Validate assumptions and ensure technical feasibility of plans
• Translate technical complexity into clear insights for stakeholders and leadership
• Partner closely with Engineering Managers and Technical Leads to drive execution decisions
• Frame decisions with clear tradeoffs, risks, and recommended paths forward
• Escalate issues at the appropriate time with context and actionable recommendations
• Ensure disagreements are resolved quickly and do not stall delivery
• Maintain decision tracking and ensure follow-through on outcomes
• Support planning processes including roadmap alignment and execution planning
• Ensure readiness for releases including QA coordination, rollout strategy, and operational preparedness
• Coordinate across teams to ensure successful delivery and launch execution
• Identify gaps in execution and drive improvements in delivery processes
• Enable better predictability through structured planning and tracking
• Support continuous improvement across teams without introducing unnecessary process overhead

Senior Technical Program Manager

Account Executive

• Builds, maintains, and develops knowledge to become an expert on Teaching Strategies' products and services, as well as the competitive landscape for early childhood development
• Achieves defined sales revenue numbers for the assigned territory
• Contributes to the development and implementation of a strategic sales plan for the territory
• Actively seeks to uncover and meet the needs of customers and prospects by building collaborative relationships and delivering solutions
• Participates in new license and renewal/upsell call campaigns and marketing programs to uncover new business opportunities for your assigned territory
• Qualifies leads and works collaboratively with the field sales team to complete the full cycle of the sales process (i.e., contacting potential clients, conducting sales presentations, attending exhibits and conferences) or handles the full cycle of the sales process for customers of a certain size
• Strategically and creatively manages opportunity pipeline
• Develops and maintains product and industry knowledge
• Utilizes Salesforce to track pipeline information related to the opportunity and maintain all sales-related progress in Salesforce for a given territory
• Maintains existing relationships with customers, and channels customer feedback appropriately
• Communicates regularly with Manager and other members of the sales team
• Timely follow up to all phone and email communication regarding potential sales opportunities, document and keep track of all communication
• Communicates on a regularly scheduled basis with clients within the territory regarding new products, renewals, and overall experience.
• Occasional domestic travel required for in-person team, department, and company meetings

Account Executive – Arizona, New Mexico, Nevada, Utah

Customer Success Manager

• Trains, continually develops, and manages 5-7 Partner Success Specialists
• Manages and refines implementation and onboarding processes and strategies to support our smallest of customers find success and delight with our resources
• Understands and anticipates customer's needs and continually iterate on processes and strategies to aid in quicker onboarding and implementation of our resources
• Develops product knowledge expertise in order to guide customers to realize value quickly
• Tracks implementation tasks against a schedule and coordinates with internal staff to ensure goals are met on a timely basis
• Takes a proactive data driven approach by ensuring that customer adoption and usage metrics track with expectations.
• Identifies churn risks and develops proactive plans to increase customer retention.
• Performance will be measured by overall customer satisfaction metrics as well as retention rates.
• Serves alongside other Partner Success managers on the Partner Success Leadership team to foster collaboration, best practices, and help advise on the direction of the department
• Works closely with our sales team to manage the life of our accounts post-sale through renewal
• Provides ongoing feedback on ways to improve client onboarding and implementation success
• Works with the Support and development teams on improving the product based on customer feedback
• High level customer support and communication and the ability to de-escalate issues

Manager, Partner Success – Team East

• Trains, continually develops, and manages 5-7 Partner Success Specialists
• Manages and refines implementation and onboarding processes and strategies to support our smallest of customers find success and delight with our resources
• Understands and anticipates customer's needs and continually iterate on processes and strategies to aid in quicker onboarding and implementation of our resources
• Develops product knowledge expertise in order to guide customers to realize value quickly
• Tracks implementation tasks against a schedule and coordinates with internal staff to ensure goals are met on a timely basis
• Takes a proactive data driven approach by ensuring that customer adoption and usage metrics track with expectations.
• Identifies churn risks and develops proactive plans to increase customer retention.
• Performance will be measured by overall customer satisfaction metrics as well as retention rates.
• Serves alongside other Partner Success managers on the Partner Success Leadership team to foster collaboration, best practices, and help advise on the direction of the department
• Works closely with our sales team to manage the life of our accounts post-sale through renewal-
• Provides ongoing feedback on ways to improve client onboarding and implementation success
• Works with the Support and development teams on improving the product based on customer feedback
• High level customer support and communication and the ability to de-escalate issues

Manager, Partner Success – Onboarding Team

Senior Manager, Partner Success – Strategic Accounts

Pricing Analyst

• Own the pricing architecture for Teaching Strategies’ product portfolio, including curriculum, assessment, professional development, and platform solutions
• Develop and maintain pricing models that optimize for ACV growth, margin improvement, and competitive positioning across K-12 public districts, State education agencies, private childcare, and Head Start segments
• Lead bundling and packaging strategy - evaluate current bundles for attach rate performance, identify whitespace for new packages, and model revenue impact of proposed changes
• Conduct competitive pricing analysis and maintain a pricing intelligence framework that informs sales positioning and product roadmap decisions
• Build the business case for pricing changes, including scenario modeling, sensitivity analysis, and revenue impact projections for executive and board-level review
• Establish and maintain discount governance - define standard discount tiers, escalation thresholds, and approval authorities by deal size and type
• Build and operate the Deal Desk function from the ground up - define processes, SLAs, approval matrices, and escalation paths for non-standard deals
• Structure complex and high-value deals including multi-year agreements, enterprise bundles, custom pricing, and strategic partnerships
• Facilitate Big Deal Reviews for opportunities ≥$200K, including pre-review preparation, qualification assessment, commercial term review, approval coordination, and post-review action tracking
• Serve as the commercial advisor to the sales team - coach reps and managers on deal structuring, negotiation strategy, and value-based selling during active deal cycles
• Ensure quote accuracy and compliance by reviewing proposals, validating pricing configurations in Salesforce, and catching errors before quotes reach customers
• Track and report on deal quality metrics - discount rates, ACV, deal cycle time, win rates by price point, average deal value trends, and exception frequency
• Partner with Finance on revenue recognition, margin analysis, and compensation plan alignment with pricing strategy
• Collaborate with Business Applications to ensure Salesforce quoting workflows, approval processes, and CPQ configurations reflect current pricing rules and discount authorities
• Work with Legal to standardize contract terms, define acceptable commercial concessions, and streamline the redline process for enterprise deals
• Inform Partner Success on implementation capacity constraints, ensuring commercial commitments align with delivery capabilities
• Partner with Product and Marketing to align pricing with product launches, packaging updates, and go-to-market campaigns

Senior Manager, Deal Desk – Pricing Strategy

Marketing

• Manage inbound lead activity with urgency and discernment, qualifying leads against defined criteria while identifying true buying intent and uncovering underlying needs
• Engage inbound prospects via phone, email, and web channels, using structured messaging frameworks while applying sound judgment to determine appropriate next steps
• Adhere to established SLA standards and response time expectations while maintaining high-quality, personalized engagement
• Triage leads strategically — identifying when to route, when to nurture, and when to elevate opportunities — ensuring alignment with established lead management processes
• Accurately document activities, qualification outcomes, and insights in Salesforce to support clean data, reporting accuracy, and seamless sales handoff
• Utilize Salesloft sequences and automation effectively while recognizing when personalization or deviation is required to move a lead forward
• Identify trends, recurring themes, and customer challenges from inbound conversations and share insights with Marketing and Sales to improve lead quality and messaging alignment
• Leverage daily KPIs and performance metrics to evaluate effectiveness, identify opportunity gaps, and demonstrate areas of growth or optimization
• Develop and iterate on response templates and sequences to improve efficiency, without sacrificing engagement quality
• Maintain and deepen knowledge of Teaching Strategies’ platform, value proposition, customer personas, and market landscape to confidently articulate value and uncover needs
• Demonstrate initiative in refining workflows, identifying process improvements, and contributing to best practices for inbound lead management

Marketing Development Representative

Performance Marketing

• Build and lead integrated campaign pillars aligned to annual GTM priorities.
• Develop campaign briefs aligned to strategic and GTM priorities, leveraging Product Marketing- defined ICPs, buyer personas, and messaging frameworks.
• Define channel mix, funnel stages, and success metrics.
• Coordinate activation across paid media, web, SEO/AEO, lifecycle marketing, content, webinars, field marketing, and partner channels.
• Ensure campaigns reflect education buying cycles that span months (and sometimes longer).
• Align channel leaders around shared goals and reduce siloed execution.
• Own quarterly and annual Marketing Qualified Lead targets by segment.
• Own marketing-sourced and marketing-influenced pipeline contribution targets
• Partner with Marketing Ops and Rev Ops to monitor lead quality, stage progression, and funnel leakage.
• Adjust targeting, sequencing, and channel allocation based on performance data.
• Focus on revenue-driven outcomes. Campaigns need to align to business initiatives.
• Serve as a marketing partner to the MDR team.
• Improve MQL to Opportunity conversion through better targeting, stronger messaging support, and tighter follow-up alignment.
• Build lifecycle programs that nurture long-cycle education buyers.
• Create feedback loops across MDRs, Sales, Product Marketing, and Content Marketing to surface insights on lead quality, objections, messaging, and content effectiveness.
• Help ensure leads convert, not just generate.
• Partner with Sales leadership to align campaigns to pipeline gaps and account coverage priorities.
• Partner closely with Product Marketing to activate positioning, messaging, value props, and audience frameworks across campaigns and funnel stages.
• Share performance and engagement insights to inform messaging evolution, segmentation refinement, and future GTM optimization.
• Partner with Product Marketing to enable Sales with campaign timelines that align to our strategic initiatives.
• Bring data into sales-marketing syncs to drive shared accountability and better decisions.
• Partner with channel leads (paid, web, lifecycle, content, events) to drive measurable lift.
• Standardize campaign frameworks, reporting cadences, and optimization cycles.
• Identify underperforming tactics and work with team to reallocate resources quickly.
• Ensure campaign work is prioritized based on impact and capacity.
• Lead and develop campaign structure and discipline within the Demand Generation function.
• Establish clear processes from brief to launch to reporting.
• Embrace a test-and-learn culture grounded in data, not opinion.
• Maintain high execution standards while moving at speed.

Director, Integrated Demand Generation

Product Operations

• Operationalize a rotating insights model across Product Management.
• Partner with Product, Data, and Support teams to ensure effective instrumentation and dashboards.
• Produce quarterly portfolio‑level insight summaries focused on ease of use, engagement, and ARR drivers.
• Support leadership with synthesized data to inform prioritization and investment decisions
• Design, facilitate, and continuously improve quarterly planning and roadmap review processes.
• Own the product operating rhythm, including weekly, monthly, and quarterly forums.
• Maintain a single source of truth for product processes and operating cadences.
• Prepare and distribute monthly product operations updates.
• Support preparation of SLT and executive‑level product materials.
• Ensure clear communication of product priorities across Marketing, Education, Customer Success, and Sales.