Financial Crime

• Provides a range of analytical, research and assessment support to the development of and enhancements to, the enterprise’s KYC programs and processes.
• Interacts with key stakeholders and third-party service providers to deliver KYC programs that satisfy regulatory requirements.
• Focuses on complex customers or high visibility cases, providing expertise as needed.
• Performs quality control on the work product as needed.
• Suggests process improvements to drive better results from efficiency, accuracy, or quality of work product.

KYC Analyst, Senior

Affiliate Manager

• Build and maintain strong business relationships with assigned clients/internal partners
• Direct and guide on optimal technology solutions to meet business needs
• Manage a team of IT professionals
• Lead end-to-end delivery of projects from requirements to deployment
• Ensure solutions adhere to bank architecture and operational standards
• Facilitate collaboration across engineering, QA, data, infrastructure, and DevOps teams

Senior Manager, Technical Delivery/Partner Management

Backend Engineer

• Collaborate with development teams, business stakeholders, project teams and third-party vendors.
• Technical and business analysis to determine and document business requirements.
• Creation of functional testing scripts and automated processes.
• Maintain and enhance functionality of TD custom components (Java based).
• Ownership of complex technical testing and upgrades.
• Release and Change Management responsibilities.

Senior Java Software Engineer

Business Analyst

• The Solutions Analyst IV will act as a lead; leading project delivery, ensuring testing deliverables are met, acting as delegate for meetings, and make decisions on behalf of team.
• Manages and administers systems business functions to ensure continuous and uninterrupted system availability.
• Coordinates with internal and external resources needed to successfully complete projects and deliver solutions that address business needs.
• Works with Business Line, Risk, and Operational partners to execute, facilitate or oversee business line activities required for Solutions including planning, business requirements, and vendor relationship management.
• Provides subject matter expertise and leadership, acting as a specialist resource for systems, processes, and troubleshooting knowledge for Line, Risk, and Operational partners.
• Maintains and administers systems business functions to ensure continuous and uninterrupted system availability.
• May supervise/manage staff as assigned.
• Participates in enterprise solution design, development, and documents standards that apply for business applications.
• Creates design for Solutions requirements.
• Maps business and functional requirements to business process, workflow and organization.
• Develops implementation plans for specific components of the Solutions strategy.
• Manages large projects, including task and responsibility delegation; in support of Solutions initiatives.
• Coaches and trains less experienced staff.

Solutions Analyst IV

Manager

• The Vendor Manager III manages Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards.
• Vendor Managers are expected to understand and maintain knowledge of Business Arrangement terms (including key Third Party and business segment or corporate function (TD) deliverables).
• Vendor Managers are also responsible for monitoring, analyzing and reporting on performance of Business Arrangements and identifying and escalating issues where identified in order to mitigate risk.
• On more strategic, critical and/or complex relationships across multiple business segments or corporate functions, role may also act as the Lead Vendor Manager supporting the Accountable Executive that owns TD's relationship with the Third Party.

Vendor Manager III

Financial Planning and Analysis

• Highly seasoned expert professional role requiring substantial knowledge/expertise in a complex field
• Accountable for own work and sometimes others; acts as an escalation point or knowledge resource for others
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices
• Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty; may manage team(s)
• Independently manages end-to-end finance programs
• Solves or may lead others to solve complex problems

Specialized Finance Manager – US GAAP, Financial Reporting

Sales

• Provide sound advice at every Customer interaction, contributing to a Legendary Customer Experience
• Prospects and develops understanding of other financial objectives, assesses Customer information and suggests appropriate product and service solutions based on Customer needs
• Ensures Customers understand the value and benefits of suggested alternatives and closes sales
• Meets the needs of Customers by offering advice based on their total financial situation and possessing a thorough knowledge of Customer life cycle needs
• Plans and executes relationship building activities
• Ensures Customer problems are handled appropriately, escalating issues when necessary
• Possesses expert knowledge of TD products and services, and sound knowledge of products offered by other bank partners
• Possesses comprehensive knowledge of the entire footprint, competitive offers, and economic trends
• Evaluates various TD loan programs from a broad range of TD Mortgage and HE loan options to suggest appropriate loan products that meet Customers' specific needs
• Reviews and communicates terms of residential mortgage with Customers and internal business partners; also responsible for communicating underwriting decisions, including offers and/or counter-offers
• Proactively makes outbound calls to Customers who have inquired about our lending products through multiple channels as well as following up with prospects from Marketing lists and/or ongoing campaigns
• Takes ownership of Customer concerns and resolves Customer issues at first point of contact
• Ensures necessary due diligence is taken to support the accuracy of all Customer transactions
• Responsible for utilizing and maintaining Customer Relationship Management tools such as Salesforce
• Must be proficient supporting outbound dialing efforts, digital engagement, and effective pipeline management
• Sells and originates residential mortgage loans
• Contributes toward the achievement of Contact Center business objectives by meeting or exceeding individual sales goals
• Ensures Legendary Customer Experience with ongoing communication throughout the entire loan process
• Possesses an entrepreneurial spirit, thrives in a fast paced dynamic sales/service environment
• Contributes toward the achievement of Contact Center business objectives by meeting or exceeding individual sales goals and other key performance targets including conversion and pull thru targets
• Contributes to the Contact Center objective for Operational Excellence by adhering to Credit, Compliance, audit, average handle time, adherence and all non-phone activities
• Identifies opportunities for referrals to other lines of business

Mortgage Telesales Loan Officer

IT Support

• Oversee testing of design and operational effectiveness focused on Regulatory Issue validation
• Lead or serve as Auditor-In-Charge on complex regulatory audit engagements
• Provide day-to-day leadership, coaching, and guidance to engagement team members
• Drive high quality, effective and timely execution of audit engagements, deadlines, budgets, and project plans
• Manage the suite of work required to meet regulatory deadlines and internal timelines

Audit Manager II – Financial Crimes, Issues Validation

Software Engineer

• Lead the creation of a detailed solution for Payments Workflow Platform
• Development and support of Payment Platform applications
• Troubleshooting production issues as L3 support
• Analyze technical aspects of projects for impact on systems
• Support Business and Operations Teams during UAT testing
• Document and diagram data and process flows
• Maintain proper artifact repositories for audit purposes
• Set technical direction for the product and influence architectural direction

Senior Mainframe Developer

• Implement solutions aligning with the technology strategy
• Provide technology solutions for Payments distributed workflow applications
• Participate in creating comprehensive end-to-end solutions
• Collaborate with Project Manager and Business System Analyst
• Conduct code reviews and provide technical support

Senior Java Developer

Platform Engineer

• Build and maintain a high performing platform and ensure the platform meets the need of business, providing stability, reliability, security and scalability.
• Manage underlying infrastructure, including hardware, software and storage resources.
• Manage multiple environments (Prod/Pre-Prod/Lower environments) and ensure the integration and stability of environments.
• Streamline code promotion process and providing ways to improve developer productivity.
• Ensure the stability of platform and TRW ecosystem.
• Find ways to optimize platform and address system bottlenecks.
• Ability to analyze system issues and provide a solution to resolve the issue permanently.
• Promote the best practices and follow the continuous integration and delivery.
• Drive transformation by continuously looking for ways to automate existing processes and workflows.
• Explore new capabilities and technologies to drive innovation.
• Work closely with development and production operation teams to support their needs, troubleshoot issues and enhance the platform.

Lead Platform Engineer

Data Engineer

• Define, own, and evolve the business data architecture that enables business strategy, decision‑making, and operational execution
• Ensure that data platforms, data products, and analytical capabilities are intentionally designed, governed, and aligned to measurable business outcomes
• Act as the architectural bridge between business strategy and technical execution, translating business objectives into target‑state data architectures, domain models, and data products
• Collaborate closely with business owners, product owners, data engineering, analytics, and technology architecture to ensure data solutions are scalable, governed, and aligned to long‑term strategic priorities
• Partner with business leaders to understand strategic goals, KPIs, regulatory requirements, and operational challenges
• Define and govern data models, domains, and architectural standards
• Enable trusted analytics, regulatory alignment, and future-state capabilities

Vice President – Data Architect, Transaction Banking Product

Operations

• Performs highly complex or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations
• Tasks are performed independently with limited supervision and review
• Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact
• Provides information and procedural knowledge for less experienced staff
• Performs research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities
• Makes entries in general ledger related to paperwork and information processed
• Approves and reviews general ledger entries and/or invoices for accuracy and completeness
• Provides input and assistance to management in developing and maintaining budget
• Identifies, audits, investigates, and rectifies departmental discrepancies
• Reviews work and provides information and procedural knowledge to less experienced staff
• Provides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members
• Responds to the most complex inquiries and issues from Customers and internal units
• Researches information to provide responses and resolution
• Contacts Customers to explain items affecting their accounts
• Follows up with branches and other units to resolve discrepancies and Customer issues

Loan Operations Representative IV – Real Estate Secured Lending

• Leads the review, analysis, and evaluation of real estate appraisals and valuations
• Assigns appraisal reviews to department staff and monitors workflow
• Follows up on vendor prepared valuations and reconciles differences
• Researches and maintains knowledge of residential real estate markets
• Evaluates appraisals of complex properties applying expert knowledge
• Participates in Criticized Asset Reviews when appropriate
• Assists commercial/residential loan officers in valuation issues
• Reviews complex commercial appraisals for compliance

Appraisal Section Manager

• Manage day-to-day supervisory, compliance and operational aspects of the business
• Partner with Wealth Market Leader(s)
• Lead and implement control, supervisory and operational excellence initiatives
• Ensure timely and effective response to Compliance and Audit Reviews
• Participate in New Hire interview process
• Manage all trade corrections in cooperation with Operations, Compliance and WMLs