Manager, Technical Art
Universal Music Group, Inc.
Product Delivery Manager
TD
full-time
Posted on:
Location Type: Office
Location: New York City • New Jersey, New York, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $86,840 - $130,000 per year
Job Level
SeniorLead
About the role
- Oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet customer needs
- Manages a particular product or function supporting in the achievement of a business strategy
- Acts as a source for innovation led through customer insights and creating a better customer experience with a particular product
- Accountable for business results and product sales, working with Acquisition teams to ensure widget and volume targets are met
- Develops and maintains a robust understanding of the regulatory requirements, customer, market, and industry to deliver product and process innovation to improve the value proposition
- Develops and implements products/policies and procedures in such a way that it enhances the end to end customer experience (including training, enhancement and irritant reduction) while achieving business objectives
- Participates in the day to day management of the product(s), identifying and implementing product features and enhancements, providing business case support of recommendations and assisting in the strategic development of new initiatives
- Delivers financial results for the product/product suite via operation of all available levers: pricing, margin, volume etc., creates and delivers business cases to achieve strategic business results (acquisition, retention, customer experience, engagement and market share)
Requirements
- Undergraduate degree or product management certificate and/or 7+ years relevant experience
- Previous Product experience typically required
- Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, competitive intelligence
- Knowledge of current and emerging competitor and market trends
- Ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives
- Ability to forecast and contribute to strategic direction of the product management function and provide advice to senior leadership
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships across teams and functions
- Ability to work successfully as a member of a team and independently
- Ability to exercise sound judgement in making decisions
- Ability to analyze, organize and prioritize work while meeting multiple deadlines
- Skill in preparing and managing budgets and P&L
- Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques
- Skill in using computer applications including MS Office
- Ability to handle confidential information with discretion
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development opportunities
- Reward and recognition programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproduct researchproduct analysisproduct developmentforecastingpricingcompetitive intelligencebudget managementP&L managementdata analysis
Soft skills
leadershipplanningimplementationevaluationcommunicationcollaborationrelationship buildingindependent workjudgmentorganization
Certifications
product management certificate
