Banking Associate, Bilingual Spanish Preferred

part-time

Posted on: 9/26/2025

Location Type: Office

Location: Miami Beach • Florida • 🇺🇸 United States

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Salary

💰 $22 - $28 per hour

Job Level

JuniorMid-Level

About the role

Deliver TD’s Brand promise at a store location by providing legendary customer service
Accurately complete everyday banking transactions on the teller line and platform (cash, deposits, withdrawals, check cashing)
Open and close personal deposit accounts and perform customer account servicing
Educate customers on banking products, services and digital/mobile banking tools
Identify customer financial needs and refer to appropriate team members or partners
Handle debit/credit card issues, Regulation E matters, and customer authentication
Utilize TD systems and tools to acquire and deepen customer relationships and manage leads
Conduct customer outreach (outbound calls, relay SMS), set and host appointments, and manage lead prioritization
Provide lobby leadership, orchestrate customer walk-in traffic and schedule meetings with bankers
Ensure compliance with internal/external audit, regulatory requirements and policies (Bank Secrecy Act, Patriot Act)
Maintain cash drawer custody, follow open/close procedures, act as Dual Control agent when required
Complete required job-specific and compliance-related training and support team development
Collaborate with colleagues, act as brand champion, and may train or mentor newer colleagues

Requirements

High school diploma or GED
1 year experience working with customers (can be demonstrated through volunteering, education, military experience) preferred
Demonstrated Customer Service skills preferred
Bilingual Spanish preferred
Ability to work during operating hours including evenings, weekends and holidays as scheduled
Teller experience preferred; required to complete Teller training and part 1 of platform training upon hire
Strong organization skills to handle multiple tasks in a fast-paced environment
Excellent communication skills with ability to be concise, clear and consistent
Demonstrated effective problem-solving skills
Demonstrated ability to schedule and prioritize work and work independently within deadlines
Sound judgment in decision making and problem solving
Proficient in Microsoft Office
Notary License preferred

Benefits

Base pay and variable compensation/incentive awards (eligibility for cash and/or equity incentive awards)
Health and well‑being benefits
Savings and retirement programs
Paid time off (Vacation PTO, Flex PTO, Holiday PTO)
Banking benefits and discounts
Career development and regular development conversations
Training & onboarding, online learning platform and mentoring programs
Reward and recognition programs
Growth opportunities and skill development

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

banking transactionscustomer account servicingdebit/credit card handlingRegulation E compliancecash drawer managementTeller trainingproblem-solvinglead prioritizationcustomer outreachBilingual Spanish