Customer Experience Associate, First Nation, Inuit, Métis
TD
part-time
Posted on:
Location Type: Office
Location: Richmond Hill • Canada
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Salary
💰 CA$23 - CA$28 per hour
About the role
- Process financial transactions like deposits, withdrawals, and bill payments
- Understand and determine customer needs to recommend banking solutions
- Respond and resolve customers' concerns using standard procedures
- Achieve assigned goals and business objectives by promoting banking solutions
- Connect personally with customers to advise them appropriately
- Help build a positive, diverse and equitable work environment
- Deliver quality customer experiences and recommend operational improvements
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands-on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented
- A dynamic communicator with established customer experience skills
Benefits
- Growth opportunities and skill development
- Health and well-being benefits
- Paid time off
- Banking benefits and discounts
- Career development and recognition programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
administrationorganizational skillsplanning skillstime management skillsinitiativeaccuracydetail orienteddynamic communicatorcustomer experience skills
Certifications
High School diplomaUndergraduate degree