Customer Service Officer, Cash Management Officer
TD
full-time
Posted on:
Location Type: Office
Location: Vancouver • Canada
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Salary
💰 CA$52,700 - CA$74,400 per year
Job Level
About the role
- Deliver exceptional, end-to-end client service and act as trusted points of contact for customers
- Support Relationship Managers and Account Managers in day-to-day portfolio management
- Contribute to business growth through referrals, cross-selling, and deepening client relationships
- Partner closely with internal teams across TD to deliver seamless solutions
- Ensure all products, services, and activities are delivered in a compliant, risk-aware manner
Requirements
- Undergraduate degree and 1+ year of banking or financial services experience for CSO
- High school diploma required; undergraduate degree preferred, plus 1+ year of banking or financial services experience for CMO
- Commitment to customer experience and relationship building
- Ability to manage multiple priorities and work effectively across teams
- Sound judgment when handling sensitive information and complex requests
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development and recognition programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
client servicerelationship buildingportfolio managementcross-sellingteam collaborationmulti-priority managementsound judgmentrisk awareness
Certifications
undergraduate degreehigh school diploma