TD

Senior Manager, Strategic Business Partners – Payments Operational Service Providers

TD

full-time

Posted on:

Location Type: Office

Location: Toronto • Canada

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 CA$115,600 - CA$163,200 per year

Job Level

Senior

About the role

  • Manage a team of Relationship Managers for G&D, Symcor, Canada Post, FIS(TSYS), FICO, Equifax, Trans Union, Assurant, DAA, Sigma
  • Create and update strategic roadmap for each of these partners, including contract timelines, amendments, opportunities to reduce costs relative to each while enhancing efficiency in delivery support.
  • Facilitate forums for TD and third-party Executives to meet regularly to exchange information about planned priorities, risks, operating stability, and insights.
  • Work with Product/Delivery and Technology Owners to ensure the strategic objectives of the business are supported as appropriate by these vendors, looking for efficiencies where possible)
  • Act as TD Product Owner of projects initiated by these third parties where appropriate
  • Working with Procurement to understand, enforce, amend, and negotiate the contracts
  • Review monthly vendor expenses for MBNA and TD looking for opportunities to reduce operating costs through efficiency.

Requirements

  • Demonstrated strategic thinkers with ability to translate technical and procedural capabilities into business opportunity and vice versa.
  • Exceptional Relationship Management skills both internal and with third parties
  • Significant experience with contracts, negotiations, expense management and vendor management required.
  • Results-focused and enthusiastic self-starter with proven ability to execute with excellence and influence broadly.
  • Strong team player, able to develop lasting relationships, and demonstrated ability in working effectively in cross-functional teams
  • Strong analytical skills
  • Experience with Executive Presentations; excellent communication and presentation skills, both written and verbal
  • Demonstrated ability to inspire others to think creatively while being able to organize these thoughts to create business strategy
  • Proven ability to effectively communicate complex issues and articulate options, proactively providing actionable solutions
  • Effective negotiation skills, and the ability to influence business partners, identify issues and provide value-added solutions
  • Independent worker with ability to prioritize and manage multiple tasks
  • Flexibility to adapt and manage within a fast-paced, dynamic business environment
  • Understanding of Credit and Debit Card products, credit policies, operational processes is an asset
Benefits
  • health and well-being benefits
  • savings and retirement programs
  • paid time off
  • banking benefits and discounts
  • career development
  • reward and recognition programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
vendor managementcontract negotiationexpense managementstrategic roadmap developmentanalytical skillsexecutive presentationsbusiness strategy development
Soft Skills
relationship managementresults-focusedteam playercommunication skillsinfluencecreativityindependent workerflexibilityorganizational skills