Customer Experience Associate
TD
part-time
Posted on:
Location Type: Office
Location: Barrie • Canada
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Salary
💰 CA$22 - CA$28 per hour
About the role
- Process financial transactions like deposits, withdrawals, and bill payments
- Understand and determine customer needs to recommend solutions
- Respond and resolve customers' concerns using standard procedures
- Achieve assigned goals and business objectives by promoting banking solutions
- Connect personally with customers to advise them appropriately
- Help build a positive, diverse and equitable work environment
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented
- A dynamic communicator with established customer experience skills.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial transactionsdepositswithdrawalsbill paymentsadministrationorganizational skillsplanning skillstime management
Soft Skills
customer needs assessmentproblem resolutiongoal achievementcustomer advisinginitiativeaccuracydetail orientationcommunicationcustomer experience
Certifications
High School diplomaUndergraduate degree