Customer Experience Associate, Cantonese/Mandarin Speaking
TD
part-time
Posted on:
Location Type: Office
Location: Markham • Canada
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Salary
💰 CA$23 - CA$28 per hour
About the role
- Process financial transactions like deposits, withdrawals, and bill payments
- Understand and determine customer needs to recommend solutions
- Respond and resolve customers' concerns using standard procedures
- Achieve assigned goals and business objectives by promoting banking solutions
- Connect personally with customers to advise appropriately on banking solutions
Requirements
- High School diploma
- 1+ years of relevant experience
- Strong administration, organizational, planning and time management skills
- Hands-on knowledge of using MS Office (Word, Excel, and Outlook)
- Dynamic communicator with established customer experience skills
- Fluency in Mandarin and/or Cantonese required
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
administration skillsorganizational skillsplanning skillstime management skillscustomer experience skillsdynamic communication
Certifications
High School diploma