TD

Director – Product Enablement & Training Lead

TD

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New Jersey, New York • 🇺🇸 United States

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Salary

💰 $138,320 - $250,000 per year

Job Level

Senior

About the role

  • Own the product enablement and training strategy for product launches, aligned to PR&R readiness standards and launch timelines.
  • Design and maintain role-based enablement training curricula, including playbooks, quick reference guides, simulations, and job aids.
  • Ensure enablement readiness is treated as a launch prerequisite within PR&R go/no-go governance.
  • Deliver readiness sessions, workshops, and simulations in advance of go-live to ensure operational preparedness.
  • Partner closely with Product, Sales, Operations, Risk, and Change Management teams for enablement reflection.

Requirements

  • 7–10+ years of progressive experience in product enablement, training, or instructional design, preferably within financial services.
  • Demonstrated experience enabling complex products or operational processes in regulated environments.
  • Strong understanding of adult learning principles and enablement best practices.
  • Treasury Management or broader Financial Services experience (e.g., Payments) preferred.
  • Transaction Banking experience strongly preferred, including exposure to cash management, payments, or platform-based products.
  • Experience supporting product launches, client migrations, or large-scale change initiatives.
Benefits
  • health and well-being benefits
  • savings and retirement programs
  • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • banking benefits and discounts
  • career development
  • reward and recognition

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product enablementtraining strategyinstructional designcurricula designgovernanceoperational preparednessadult learning principlesenablement best practicesclient migrationschange initiatives
Soft skills
collaborationcommunicationorganizational skillsleadership