Director – Product Enablement & Training Lead
TD
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New Jersey • New York • United States
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Salary
💰 $138,320 - $250,000 per year
Job Level
About the role
- Own the product enablement and training strategy for product launches, aligned to PR&R readiness standards and launch timelines.
- Design and maintain role-based enablement training curricula, including playbooks, quick reference guides, simulations, and job aids.
- Ensure enablement readiness is treated as a launch prerequisite within PR&R go/no-go governance.
- Deliver readiness sessions, workshops, and simulations in advance of go-live to ensure operational preparedness.
- Partner closely with Product, Sales, Operations, Risk, and Change Management teams for enablement reflection.
Requirements
- 7–10+ years of progressive experience in product enablement, training, or instructional design, preferably within financial services.
- Demonstrated experience enabling complex products or operational processes in regulated environments.
- Strong understanding of adult learning principles and enablement best practices.
- Treasury Management or broader Financial Services experience (e.g., Payments) preferred.
- Transaction Banking experience strongly preferred, including exposure to cash management, payments, or platform-based products.
- Experience supporting product launches, client migrations, or large-scale change initiatives.
Benefits
- health and well-being benefits
- savings and retirement programs
- paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- banking benefits and discounts
- career development
- reward and recognition
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product enablementtraining strategyinstructional designcurricula designgovernanceoperational preparednessadult learning principlesenablement best practicesclient migrationschange initiatives
Soft Skills
collaborationcommunicationorganizational skillsleadership