Tava Health

Director

If you could spend your time doing something truly meaningful, chances are you’d choose work that could change people's lives for the better. At Tava Health, that's exactly what we do every day. Tava Health is a Series B startup, focused on scaling access to behavioral healthcare. We make meaningful connections between providers and clients accessible and easy by partnering with organizations to bring high-quality mental health care to their employees, members, and communities.
We’re looking for a Director of Strategy & Analytics to drive and elevate how our company uses data to drive decisions. This is a unique opportunity to be the senior-most data leader in a growing, venture-backed startup — owning the vision, setting priorities, and ensuring data are both accurate and actionable.
You’ll lead a small but high-impact data team — setting strategy and managing execution — while also directly delivering on analyses and insights yourself. You’ll work closely with the executive team and regularly provide input that shapes company strategy and informs board-level discussions.
The ideal candidate is equally comfortable structuring a business case in a strategy session as they are structuring a SQL query to validate it. You thrive in ambiguity, bring clarity to complex problems, and design solutions that scale.
Set the Data Agenda: Partner with leadership to identify and prioritize the most impactful analytics initiatives; Proactively surface new opportunities to use data to improve business performance; Prioritize incoming data requests; Define and communicate a clear roadmap for the data team.
Deliver Insights that Influence Strategy: Translate complex data into clear, actionable recommendations; Guide the team in uncovering deeper drivers and the “so what” behind results; Directly produce high-quality analyses and dashboards when needed.
Lead and Build the Data Function: Manage, mentor, and develop our Senior Data Analyst; Collaborate with data engineering; Establish analytical best practices; Create processes, tools, and governance to scale.
Implement Data Governance and Best Practices: Establish a single source of truth for key metrics; Develop and maintain a company-wide data dictionary; Implement processes to proactively identify and address schema or data source changes; Oversee processes for auditing and deprecating outdated reports.
Act as a Cross-Functional Partner: Operate with the mindset of a product manager for data; Translate business problems into data questions; Communicate trade-offs, timelines, and limitations effectively to non-technical stakeholders.

Director of Strategy and Analytics

Manager

• About Tava Health: At Tava Health, we believe mental health care should be as accessible and stigma-free as a checkup.
• We're reimagining the entire experience: from how people find a therapist to how providers deliver care, so more individuals can get the support they need, when they need it.
• We’re a fast-growing team on a bold mission: to make high-quality mental health care available to everyone. If you’re passionate about using technology to solve meaningful problems and create lasting change, we’d love to meet you.
• About the Role
• Are you a leader who can drive operational excellence in revenue cycle management?
• Do you excel at process improvement and team development?
• As the RCM Manager at Tava Health, you will be responsible for overseeing the full revenue cycle, leading a team of RCM specialists, and developing strategies to optimize financial performance.
• This position will report to the VP of Finance and collaborate with various departments, including Finance, Care Navigation/Support, Payer Partnerships, and Provider Services.
• Responsibilities
• Lead and mentor a team of RCM specialists to ensure efficient claims processing, A/R management, and patient collections
• Establish and maintain key performance indicators for the revenue cycle team
• Develop and implement strategies to reduce days in A/R, decrease denial rates, and improve collection ratios and touchless claims rate
• Coordinate with internal and third-party partners to optimize workflow processes and resolve complex issues
• Oversee the management of Tava's proprietary EMR system and third-party RCM platforms for billing purposes, and provide feedback for product enhancements
• Create and maintain comprehensive reporting on revenue cycle performance
• Analyze trends in denials and underpayments to implement corrective actions
• Ensure compliance with payer contracts, healthcare regulations, and company policies
• Serve as the escalation point for complex billing issues and payer disputes
• Contribute to process improvements and technology enhancements related to revenue cycle management

Revenue Cycle Manager

Business Development Rep

• About Tava Health: At Tava Health, we believe mental health care should be as accessible and stigma-free as a checkup. We're reimagining the entire experience: from how people find a therapist to how providers deliver care, so more individuals can get the support they need, when they need it.\n• We’re a fast-growing team on a bold mission: to make high-quality mental health care available to everyone. If you’re passionate about using technology to solve meaningful problems and create lasting change, we’d love to meet you.\n• About The Role: We’re looking for a Business Development Representative to join our team. As a BDR, you will be responsible for identifying potential Tava customers, generating new business opportunities, and managing leads through the sales pipeline. You will work closely with Account Executives to ensure that our pipeline is developed and our sales goals are met. The person we hire must have excellent communication skills, a strong work ethic, and a proven track record of success in sales. If you are a self-motivated, self-starting individual with a passion for sales, we encourage you to apply.\n• Responsibilities: Identify potential customers and generate new business opportunities for the company; Contact and qualify potential customers; Set appointments and follow up on leads; Track progress towards meeting sales goals; Collaborate with the sales team to develop strategies for reaching sales targets; Use customer relationship management (CRM) software to manage leads and sales activities\n• Requirements: 2-3 years of experience in sales or customer service; Proficiency in customer relationship management (CRM) software; Strong verbal and written communication skills; Knowledge of sales techniques and strategies; Time management and organizational skills; Ability to work independently and as part of a team