TASQ Staffing Solutions

Technical Writer

• Create, update, and revise quick-start guides, user manuals, safety guides, regulatory documents, and other PDF-based deliverables for Arlo products and services.
• Ensure all documentation adheres to established style guides, brand standards, and regulatory requirements.
• Manage documentation timelines and deliverables to ensure on-time delivery of all materials in alignment with product launch schedules and project milestones.
• Work with Legal and Regulatory teams to ensure compliance documentation meets all applicable standards.
• Coordinate with Care, Marketing, and Sales teams to align documentation with product launches, campaigns, and support initiatives.
• Manage document version control and maintain an organized content repository.
• Collaborate with Care, Product, and Marketing teams to ensure Support Website content is accurate, current, and aligned with product releases and updates.
• Create and design illustrations, diagrams, icons, and related artwork to enhance guides and documentation.

Financial Planning and Analysis

• Oversee day-to-day financial operations
• Responsible for invoicing, collections, payroll, commission tracking, and vendor payments
• Maintain accurate financial records in QuickBooks Online
• Create and manage up to 100 invoices per month in QuickBooks Online
• Ensure billing accuracy across multiple service lines
• Manage accounts receivable and collections
• Calculate recruiter and channel commissions
• Process U.S. payroll for approximately 10 employees via QuickBooks
• Manage vendor and contractor payments
• Maintain accurate books on a cash basis

Finance & Accounting Manager – Part-time

Analyst

• Collaborate closely with leaders and teams on unique projects designed to boost organizational efficiency
• Expertly manage calendars, coordinate key tasks for stakeholders, and handle sensitive information with utmost confidentiality
• Leverage exceptional organizational, communication, and prioritization skills to provide top-notch support to the executive office
• Act as the central point of contact for both internal teams and external partners, ensuring seamless communication
• Bring a proactive attitude and sharp problem-solving abilities to tackle challenges and drive continuous improvements.

Senior Analyst – Administrative Assistance

IT Support

• Support google suites and applications
• Perform routine system patches, updates, and health checks.
• Monitor network performance and ensure system availability and reliability.
• Configure and administer network equipment, including routers, switches, firewalls, and wireless access points.
• Provide support for VPN, VLANs, and other network services.
• Assist in implementing and maintaining network security measures.
• Support and manage resources in cloud environments such as AWS, Azure, or Google Cloud.
• Monitor cloud resource usage and performance.
• Serve as an escalation point for the Help Desk, resolving complex Tier 2/3 technical issues.
• Implement and follow ITIL practices for incident, problem, and change management.
• Execute and verify data backup and recovery operations.
• Apply security patches, configure antivirus solutions, and assist in enforcing security policies.
• Create and maintain detailed technical documentation for systems, configurations, and procedures.
• Participate in infrastructure projects, contributing to the deployment of new technologies and systems.

IT Infrastructure and Operations Specialist

Compliance

• Performing regular internal audits of processes, systems, and records to identify gaps, risks, or noncompliant areas.
• Staying updated on local, state, and federal laws, as well as industry-specific standards (e.g., GDPR, HIPAA, PCI DSS).
• Updating and implementing company policies to align with new regulations.
• Developing and maintaining risk-mitigation strategies, and investigating potential compliance violations.
• Collecting, analyzing, and summarizing compliance data to prepare detailed reports for management.

Technical Writer

Finance & Accounting Manager – Part-time

Senior Analyst – Administrative Assistance

IT Infrastructure and Operations Specialist

Operations Compliance Analyst