TASQ Staffing Solutions

Operations Manager

TASQ Staffing Solutions

full-time

Posted on:

Origin:  • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

About the role

  • Design, build, and maintain comprehensive reports using agency management systems and business intelligence tools
  • Work with various operational systems to extract, analyze, and present data for leadership decision-making
  • Partner closely with the resourcing team to monitor and optimize capacity planning across all departments
  • Analyze utilization rates and resource allocation to identify opportunities for improved efficiency
  • Collaborate with department heads to understand reporting needs and system requirements
  • Facilitate data flow between creative, strategy, technology, and production teams through integrated systems

Requirements

  • Bachelor's degree in Operations Management, Business Administration, or related field
  • 3-5 years of operations experience, preferably in an agency, creative, or professional services environment
  • Strong project management skills with experience using project management tools
  • Excellent communication and interpersonal skills with the ability to work effectively across all organizational levels
  • Analytical mindset with proficiency in data analysis and reporting
  • Experience with process improvement methodologies and change management
  • Proficiency in Google Workspace, Microsoft Office Suite, and operational software platforms
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Preferred: Experience in advertising, marketing, or creative agencies; Knowledge of creative production processes and workflows; Experience with business intelligence tools and dashboard creation; Understanding of budget management and financial reporting; Experience with agency management software like Adobe Workfront, Macronomy