Application Support – Operations Technology
Sourcefit
Operations Manager
TASQ Staffing Solutions
full-time
Posted on:
Location: 🇵🇭 Philippines
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Design, build, and maintain comprehensive reports using agency management systems and business intelligence tools
- Work with various operational systems to extract, analyze, and present data for leadership decision-making
- Partner closely with the resourcing team to monitor and optimize capacity planning across all departments
- Analyze utilization rates and resource allocation to identify opportunities for improved efficiency
- Collaborate with department heads to understand reporting needs and system requirements
- Facilitate data flow between creative, strategy, technology, and production teams through integrated systems
Requirements
- Bachelor's degree in Operations Management, Business Administration, or related field
- 3-5 years of operations experience, preferably in an agency, creative, or professional services environment
- Strong project management skills with experience using project management tools
- Excellent communication and interpersonal skills with the ability to work effectively across all organizational levels
- Analytical mindset with proficiency in data analysis and reporting
- Experience with process improvement methodologies and change management
- Proficiency in Google Workspace, Microsoft Office Suite, and operational software platforms
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Preferred: Experience in advertising, marketing, or creative agencies; Knowledge of creative production processes and workflows; Experience with business intelligence tools and dashboard creation; Understanding of budget management and financial reporting; Experience with agency management software like Adobe Workfront, Macronomy
